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1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
My first time oil change, tire rotation, had a recall factory kit performed on my 2015 Honda Odyssey; appt at 9:00 & left 10:49am. James Mcardle is new service advisor; he could not answer some questions I had; like should my air bag say off or on; he did not give me info., before I left. James said; I need several things done at my 15,000 miles oil change; not listed on my invoice; I will have my vehicle inspected elsewhere before I bring it back; gave me 10% coupon for the long wait.
I have my CV boot replace and they forgot to tighten the screws. I went to firestone cause I have the life time alignment and the mechanic called me and show the screw which is not tighten.
A 5hr wait; order tire and replace. Service dept. told me I needed a new tire because my tire light came on, all it needed was air because of the climate change. I felt taken advantage of.
Just because I did not ask him about the oil change price so he charge me over 50 something and it's usually 32 or $37 maximum and he said the transmission fluid should be 195 bucks , $50 for oil change I don't know how the total was $271!!
Typical dealership experience. Tried to sell us everything including $65 for a $12 air filter that is only 6 months old! It's a wonder dealer service still exists.
Battery was not replaced. Battery was good
The maintenance service for this vehicle was far less than I feel was stated by the dealership. It needed new windshield wipers & the battery was not the new one that was reported to have been installed. There was no gas in the vehicle-almost didn't make it to the gas station and it was supposed to have been washed & detailed-it wasn't. It took 3.5 hrs to complete the paperwork,which I felt was totally unnecessary. I have been a loyal customer to Showcase Honda for quite a few years.Not anymore.
I can't rven begin to express my deep dislike for showcase honda, this is a disrespectful non professionally ran buisness I purchased 2 cars from them and get treated like complete garbage. Get called a liar and laughed at by employees in which I have recordings for. No HATE All dealerships and car sales men now because of them. I should have brought my story to channel 3 news and hired an attorney. I will never ever buy a honda again in my life because of the negligent people @ showcase honda.
Showcase Honda has a 4.4 star rating with 13,472 reviews.
Showcase Honda is open now. It will close at 9:00 p.m.