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Showcase Honda

4.4

About this business

Location details

1333 E. Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.413,472 reviews
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David P.'s profile image
David P. 
6 years ago

I didnt buy the car for two reasons. One , the salesman was trying to rip me off. He said there was a $400 mandatory option, no way around it. Its an option but you have to get it. That killed alone killed the deal. Two , the ac was broken and I could not get a guarantee on having it repaired correctly. I live in Phoenix AZ , Im not paying too much for a car (priced over blue book on on top of that adding BS fees) that does not have air conditioning. No Thanks! 

Business response:

David, we make recommendations to customers; we do not force customers to buy anything. We are sorry you were unable to find the right car. At your earliest convenience, please contact Lindsay Napolitan, our Customer Service Manager, directly at 602-604-6514. 

2012 JEEP LIBERTY LIMITED Owner's profile image
2012 JEEP LIBERTY LIMITED Owner 
6 years ago

Did not fix original issue, was not given estimate before repair, writing on windshield, no car wash 

Business response:

It is our goal to address every issue in the service department to the customers satisfaction; we are sorry you did not feel that. We have having trouble identifying you by your screenname, so please contact Sean Hoopes, Service Director, at 602-464-7145. 

2014 HONDA CR-V EX-L Owner's profile image
2014 HONDA CR-V EX-L Owner 
6 years ago

I asked for a specific kind of oil, they still did what they wanted an upcharged me. 

Business response:

We are sorry to hear you felt we were not transparent; we want to offer a professional and efficient service experience. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-464-7145. 

Sarah W.'s profile image
Sarah W. 
6 years ago

Mike C is friendly in service. I was unable ti get scheduled oil change since service maintenance plan wojld not approve. Although service lite came on three days later. Very frustrating, as I schddule appointments on my days off. Not Mike's fault, he is just the messenger. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Sarah! 

2018 HONDA ACCORD TOURING Owner's profile image
2018 HONDA ACCORD TOURING Owner 
7 years ago

Oil was leaking after service. There was about a quart or so of oil on the garage floor after I parked at home. Had to take it back to get corrected. 

2018 HONDA ACCORD EX-L Owner's profile image
2018 HONDA ACCORD EX-L Owner 
7 years ago

a bottle opener was taken from my center glove compartment. the multipoint check showed that my windshield fluid was good and refilled; however, it was totally empty. I don't think they performed any multipoint check even if the checklist provided showed it was performed. I'm very concern about thos and not sure if I trust them to service my car again. 

2012 JEEP LIBERTY LIMITED Owner's profile image
2012 JEEP LIBERTY LIMITED Owner 
7 years ago

after fixing the check engine light code, they ran it through the car wash and broke off the rear wiper and wont admit or fix it. 

Renee C.'s profile image
Renee C. 
7 years ago

Add on tons of fees and very rude 

2018 HONDA CIVIC LX Owner's profile image
2018 HONDA CIVIC LX Owner 
7 years ago

Didnt complete what I asked for. 

Frequently asked questions about Showcase Honda

How is Showcase Honda rated?

Showcase Honda has a 4.4 star rating with 13,472 reviews. 

When is Showcase Honda open?

Showcase Honda is open now. It will close at 9:00 p.m.