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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Business response:
We are delighted to hear your positive feedback. Thank you for choosing Silver Legacy Resort & Casino.
Exceptional
Business response:
We are delighted to hear your exceptional experience at Silver Legacy Resort & Casino met your expectations.
Exceptional The bell hop was very lazy. We had to put our own bags on the trolley and load our car ourselves he just stood there even when we told him my husband just had shoulder surgery recently and couldnt load it himself. We are both disabled seniors so was disappointed with his service. He did stand there for a tip however. The room was very clean and quiet. Smelled very clean from linens and towels. The bed was very comfortable Location was great. This will definitely be our go to place now.
Business response:
We sincerely apologize for the unsatisfactory bell hop service you experienced during your stay. This is not the level of assistance we aim to provide, especially for our guests with special needs. We understand how disappointing and frustrating this must have been for you and your husband, particularly given your recent shoulder surgery. Please know that we take such matters seriously and will address this with our bell hop staff to ensure better service in the future. Your feedback is valuable and helps us improve our serv... read more
Good
Business response:
Thank you for your feedback on Silver Legacy Resort & Casino. We value your opinion and appreciate you taking the time to share your experience.
Exceptional
Business response:
We are delighted to hear you found your experience exceptional at Silver Legacy Resort & Casino. Your satisfaction means everything to us.
おすすめ 特になし。 スタッフが親切。客室もゆったりで清潔。設備もリノベーションしており問題なし。レストランやファーストフードのお店が心配になるくらいたくさんある。お客さんが多そう。カジノ以外の楽しみ方はわからないがプールでのんびりして美味しいもの食べるだけでもいいかも。ホテル代はリーズナブル。空港の送迎バスがある。ウーバーで来ても大した金額ではない。
Business response:
当ホテルでのご滞在にご満足いただけたとのこと、大変嬉しく思っております。スタッフの親切な対応、広々とした清潔な客室、そして豊富なお食事の選択肢が、快適なご滞在をお約束いたします。改装済みの施設にご満足いただき、また、豊富なレストランやファストフードの選択肢にもご満足いただけたことを大変嬉しく思います。リーズナブルな料金と、空港シャトルサービスを含む便利な交通手段についてもご評価いただき、ありがとうございます。Uberのご利用料金もお手頃価格とご評価いただけたとのこと、大変嬉しく思います。ご滞在中は、プールサイドでリラックスしたり、美味しいお食事をお楽しみいただけたかと思います。当ホテル＆カジノをお選びいただき、誠にありがとうございます。
Great stay!! Great location Super friendly staff Clean rooms
Business response:
We are delighted to hear about your great stay! Thank you for highlighting our friendly staff, clean rooms, and excellent location. We take pride in providing a welcoming environment and maintaining high standards of cleanliness for our guests. It's wonderful to know that our team's efforts in customer service were appreciated. Your satisfaction means everything to us, and we hope to have the pleasure of welcoming you back again in the future.
Ok for one night. Low floor room with no view. Downtown location and decent price. Coffee in room.
Business response:
Thank you for your feedback. We appreciate you highlighting our downtown location, in-room coffee, and competitive pricing. We hope to provide an enhanced experience on your next visit.
Exceptional Having breakfast No breakfast
Business response:
Your review is greatly appreciated. We're pleased to hear you had an exceptional experience at Silver Legacy Resort & Casino. It's always wonderful to receive positive feedback from our guests. We strive to provide the best possible experience for everyone who visits us. Thank you for taking the time to share your feedback about your visit. We hope to welcome you back again soon for another enjoyable stay.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,186 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.