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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Comfortable Na The upgraded room. Cleanliness
Business response:
We are utterly delighted to hear that you found the upgraded room comfortable and clean at Silver Legacy Resort & Casino. Your satisfaction with the accommodations is of utmost importance to us, and we're pleased that the upgrade met your expectations. Cleanliness is a top priority for our housekeeping team, so it's wonderful to know their efforts were noticed and appreciated. Thank you for taking the time to share your feedback, Vera. We value your input and hope to welcome you back for another enjoyable stay in the future.
Exceptional I did not like the shower. The size of the shower is good. The handheld shower head is good.But the water pressure was very bad. I loved my room. It was a double queen handicap.
Business response:
Thank you for your feedback. We appreciate your detailed review and will address the water pressure issue in the shower. We're glad to hear that you loved your double queen handicap room. Our maintenance team will investigate the water pressure problem to ensure a better experience for future guests. We value your input as it helps us improve our services.
Wonderful
Great wish it was longer Nothing Everything
Business response:
Thank you for your wonderful feedback. We appreciate your perspective and are glad to hear you enjoyed your experience. We value your input and will take your wish for a longer experience into consideration. Thank you again for taking the time to share your thoughts with us.
Wonderful
For the most part it was a good stay wasn't bothered. The bed was uncomfortable and room wasn't cleaned very well. Breakfast was good for the price. Our view was great
Business response:
We're disappointed to hear about the issues you experienced with the bed comfort and room cleanliness during your stay. These are important aspects of our guests' experience, and we clearly fell short in meeting our standards. Thank you for sharing your feedback, as it helps us identify areas where we need to improve. We appreciate that you enjoyed the breakfast and the view from your room. Your comments will be shared with our team to address these concerns and enhance our service for future guests.
Pleasant Only 1 elevator was working. Room was not properly stocked Location was convenient
Business response:
Thank you for sharing your concerns about your recent stay with us. We sincerely apologize for the inconvenience you experienced with only one elevator working and the room not being properly stocked. We understand how frustrating these issues can be and appreciate you bringing them to our attention. We're glad to hear that you found our location convenient. Your feedback is valuable to us as we strive to improve our services and ensure a better experience for all our guests in the future.
Very Good
Exceptional Que nunca ganas en el casino El bar
Business response:
¡Nos alegra saber que su experiencia fue excepcional! Agradecemos sus comentarios sobre el casino y el bar.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,018 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.