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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Liked not loved One of the bedspreads had wholes on them and the room was a little dark and could hear everything from the outside. Also one of the staff opened my door while i was showering even with the do not disturb sign placed on the door I liked the fact that it was clean and i loved the bathroom
Business response:
We're concerned to hear about the issues you experienced during your stay, including the bedspread with holes, the darkness of the room, and the noise from outside. We also apologize for the staff member who entered your room despite the "do not disturb" sign. These incidents do not meet our usual standards of service. Thank you for mentioning the positive aspects of your stay, including the cleanliness and the bathroom you loved. We appreciate your feedback as it helps us improve.
Di passaggio a Reno Niente, era tutto come mi aspettavo. In genere non amo alloggiare nei casinò in Nevada ma questa volta il prezzo era conveniente anche con il Resort Fee che vi raddoppia il prezzo che loro pubblicizzano. Booking invece lo comprende già correttamente nel prezzo totale. Il Silver Legacy è connesso al vecchio Circus Circus ormai in declino quindi si può passare da uno all'altro senza accorgersene. Solita stanza da Casinò, ampia e letti immensi. Pur essendo fumatore ho prenotato una no smoking ma l'odore di f... read more
Business response:
Grazie per la tua recensione. Siamo lieti di sapere che il tuo soggiorno al Silver Legacy Resort & Casino ha soddisfatto le tue aspettative.
Very Good The grout in the shower was stained and looked mildewed and needed scrubbing. Carpet in casino and some public areas (entrance to casino for one) was very worn and made what was otherwise a really well kept property look worn and shabby. Room was very nice particularly for the price. The location was excellent The red carpet path to the entrance/exit was a lifesaver. Overall the property had a ton of ammenities, restaurants and huge casino.
Business response:
Thank you for your review, Gwen. We appreciate your feedback on the property and amenities.
Nice Transport fares Restaurants
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
We would stay here again! Checking in was quick at the self service kiosk. Upon arriving to our room we noticed we didn’t have a refrigerator (we needed one) and called down to the front desk. The person we spoke to was very nice and helpful. We received a refrigerator within 15 minutes by a very nice/professional man.
Business response:
We are overjoyed to hear that you had a great stay at Silver Legacy Resort & Casino! Thank you for sharing your experience, Tina.
Nice place Beautiful place, nice rooms and friendly helpful staff
Business response:
We're elated to hear you enjoyed your stay at Silver Legacy Resort & Casino. Thank you for your positive feedback!
Expensive, but the large tub we booked the room with was worth it. The signage in the hotel is almost non-existent, and where it exists, it seems optimised to route guests along the greatest number of gambling opportunities possible. The huge tub in the room we picked was great.
Business response:
Thank you for sharing your experience and concerns. We're glad to hear that you enjoyed the large tub in your room and found it worth the expense. We appreciate your feedback regarding the signage in the hotel, and we'll take your comments into consideration for potential improvements.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,317 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.