This profile has been claimed by the business owner or representative.
Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Husband had fun while I prepared of hospital procedure The reason I was there . Next day colonoscopy it was business not fun. The view up 23 floor.
Business response:
Thank you for bringing this to our attention. We're glad your husband had fun while you prepared for your hospital procedure. We hope everything went well with your colonoscopy.
Wonderful Lots of cigarette smoke, cigar smoke in the casino, need a better ventilation system , had to get up and move so smokey. Service was very slow. Ended going to my room . Clean, friendly, comfortable
Business response:
Thank you for sharing your concerns about the smoke in the casino. We will look into improving our ventilation system to create a more comfortable environment for all our guests. We appreciate your feedback and hope to welcome you back for a better experience.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Exceptional Nothing all good Old and new, easy layout
Business response:
We're privileged to hear that you had an exceptional experience at Silver Legacy Resort & Casino. Thank you for your positive feedback!
Very nice , clean and comfortable No complaints Comfortable and welcoming
Business response:
Thank you for taking the time to share your positive experience with us. We are excited to hear that you found our resort and casino to be very nice, clean, and comfortable. We look forward to welcoming you back soon.
Good While waiting for a family member to pick me up, I was approached by a homeless person aggressively demanding money and swearing. I felt extremely uncomfortable and went back inside the door to wait to be picked up. He didn't follow me in but stood outside the door for several minutes before leaving. The hotel is not in the best area, which is something I consider because I travel alone most of the time. Everything inside the hotel was fine, but a little rough outside. I had a late flight and communicated with the staff... read more
Business response:
It's regrettable to hear about your experience outside the hotel. We take the safety and comfort of our guests very seriously and will address this issue. Thank you for taking the time to share your feedback.
Super für einen kurzen Aufenthalt
Business response:
Wir freuen uns, dass Ihnen Ihr kurzer Aufenthalt bei uns gefallen hat! Vielen Dank, dass Sie sich für das Silver Legacy Resort & Casino entschieden haben.
Exceptional Refrigerator worked off and on and the bed squeaked every time I moved. Window seals leaked Great customer service
Business response:
Your concerns are noted. We will address the issues with the refrigerator, bed, and window seals to ensure a more comfortable stay in the future. Thank you for sharing your feedback.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 41,264 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.