This profile has been claimed by the business owner or representative.
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful
Business response:
We greatly appreciate your positive feedback! Thank you for choosing Silver Legacy Resort & Casino.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Met my needs Resort fees whether you use the extras or not. I'm sort of used to them by now, but it is still almost a doubling of the listed room rate.... clean, comfortable
Business response:
Sorry for any inconvenience, Will. We understand the frustration with resort fees. We appreciate your feedback and hope you had an enjoyable stay overall.
Good Had to request room repair upon arrival Clean updated room Prompt service
Business response:
Your positive experience is important to us. We apologize for the inconvenience with the room repair request upon arrival. We're glad to hear that you found the room clean and updated, and that you received prompt service. Thank you for your feedback.
Awesome casino and resort There wasn’t anything I didn’t like I liked the three casinos connected The cleanliness
Business response:
Your positive feedback about our three connected casinos and cleanliness is greatly appreciated. Thank you for choosing Silver Legacy Resort & Casino.
Exceptional Todo bien me encanto el hotel Gym y picina
Business response:
Estamos encantados de saber que disfrutó de su estadía en Silver Legacy Resort & Casino. ¡Gracias por tus comentarios positivos!
Would stay again but would take our own pillows. Pillows so bad we had to go out and buy some. Do not like the automation aspect of checkin/out. Although we didn't want housekeeping service, it would have been nice to dispose of garbage and restock items such as coffee and cups. View was amazing! Staff were friendly. Lots of restaurant choices. Really good value.
Business response:
Your feedback is important to us. We apologize for the inconvenience with the pillows and check-in/out process. We will take your suggestions into consideration to improve our services. We're glad you enjoyed the view, staff, and dining options. Thank you for choosing Silver Legacy Resort & Casino.
Very Good Comfortable except for a very leaky window sill. (Heavy west wind that day that whistled through the caulking and cooled the room 531.) Room was immaculate and well appointed.
Business response:
Please excuse any inconvenience caused by the leaky window sill. We will address this issue promptly. Thank you for your feedback.
Not the best No food options and very expensive Location
Business response:
We apologize for any inconvenience regarding the lack of food options and pricing. We appreciate your feedback and will take it into consideration for future improvements. Thank you for bringing this to our attention.
Silver Legacy Resort & Casino has a 4.1 star rating with 41,264 reviews.
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.