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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Worthwhile and glad we chose the Silver Legacy! n/a Location was great! Rooms were clean and neat! Staff was professional and friendly! Hotel offered plenty of options for dinning and cocktails as well. Looking forward to staying there again!
Business response:
Thank you, Daniel, for your positive review of Silver Legacy Resort & Casino! We're thrilled to hear that you had a worthwhile experience and enjoyed our convenient location, clean rooms, and friendly staff. We're glad you had plenty of dining and cocktail options to choose from as well. We look forward to welcoming you back for another enjoyable stay!
Exceptional
Business response:
Thank you for your exceptional review, Lillie! We appreciate your positive feedback and are delighted to hear that you had a great experience at Silver Legacy Resort & Casino.
nice hotel casino but don't stay near an elevator Our room shared a wall with the elevators, which made a horrible grinding sound everytime one stopped near our floor and also made the AC vents in our room rattle. this went till after midnight when other people finally went to bed. We had an early surgery scheduled at the hospital nearby, made it hard to sleep. Second issue was the bathroom door didn't close all of the way location was great. SL is always one of the nicer casinos. Room was clean and beds were comfy.
Business response:
Thank you for your feedback, Erik. We apologize for the inconvenience caused by the noise from the elevators and the issue with the bathroom door. We appreciate your positive comments about our location, cleanliness, and comfortable beds.
Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Pleasant
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good Nothing negative Clean room….quiet…,nice staff
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Other than that I had a good and relaxing time Found a couple of things dirty. The carpet under the writing table and glass table had food stuck on it Casino, didn’t have to go far to be entertained
Business response:
We appreciate your feedback, Ida. We apologize for the cleanliness issues you encountered during your visit. We'll address this with our team to ensure it doesn't happen again. However, we're glad to hear that you had a good and relaxing time overall and enjoyed our casino. Thank you for choosing Silver Legacy Resort & Casino.
Excellent but with impatient staff. The maid knocked one time, as in 1 knock, at 9AM when check out wasn’t until noon and walked in on us both fully undressed. The room was beautiful. The shower is huge and the soaking tub was very nice.
Business response:
We apologize for the inconvenience you experienced during your stay, Elizabeth. We appreciate your feedback regarding our staff and will address this issue internally. However, we are glad to hear that you enjoyed the beautiful room and its amenities.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,877 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.