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Silver Legacy Resort & Casino

4.1

About this business

Location details

407 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.140,877 reviews
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Perla's profile image
Perla 
6 months ago

Exceptional 

Business response:

We deeply cherish your exceptional review. Thank you for sharing your experience at Silver Legacy Resort & Casino. 

Vikki0273's profile image
Vikki0273 
6 months ago

Wonderful 

Business response:

Thank you for sharing your experience at Silver Legacy Resort & Casino. We appreciate your feedback. 

Frank's profile image
Frank 
6 months ago

onbezorgd verblijf ! service was fantastisch, iedereen was even vriendelijk en behulpzaam 

Business response:

We zijn ontzettend blij te horen over uw fantastische verblijf in Silver Legacy Resort & Casino! Bedankt voor uw vriendelijke woorden over onze service. Het is geweldig om te horen dat iedereen die u ontmoette vriendelijk en behulpzaam was, wat heeft bijgedragen aan uw zorgeloze ervaring. We streven ernaar om al onze gasten uitzonderlijke service te bieden en we zijn verheugd dat we aan uw verwachtingen hebben voldaan. We stellen uw positieve feedback zeer op prijs en hopen u snel weer te mogen verwelkomen voor een aangenaam... read more

Silvia's profile image
Silvia 
6 months ago

Very Good Staff was very helpful. 

Business response:

We genuinely admire your positive feedback and are delighted to hear about your experience. Our staff at Silver Legacy Resort & Casino are always here to help, and it's wonderful to know that they were able to assist you during your visit. We take pride in providing excellent service to our guests, and your recognition of our helpful staff is greatly appreciated. Thank you for choosing Silver Legacy Resort & Casino, and we look forward to welcoming you back in the future. 

Mike's profile image
Mike 
6 months ago

Good 

Business response:

Thank you for reaching out. We deeply cherish your feedback. 

David's profile image
David 
6 months ago

Very good stay and I would happily stay there again I was satisfied, I didn’t have a problem with anything It was easy to navigate the hotel and casino 

Business response:

Thank you immensely for your positive feedback. We are glad to hear you had a very good stay at Silver Legacy Resort & Casino. It's wonderful to know that you were satisfied with your experience and didn't encounter any problems during your visit. We appreciate your comment about the ease of navigating our hotel and casino, as we strive to create a comfortable and user-friendly environment for all our guests. We look forward to welcoming you back for another enjoyable stay in the future. 

Kevin's profile image
Kevin 
6 months ago

I will consider staying at this location again unless a better deal is offered. I have back problems and really expected to use the jacuzzi. It was closed because of minor rain. My lady and I tried to pay to use the spa area and were told it was fully booked. The spa woman were actually pretty rude about us asking about the pool facilities. They told us to go find a phone and call the lobby management which we got no response. Very clean. The location is central to all that I wanted to 

Business response:

We sincerely apologize for falling short in meeting your expectations during your stay. We regret that you were unable to use the jacuzzi due to the weather conditions and that you found the spa facilities fully booked. We also apologize for any rudeness you experienced from our staff when inquiring about the pool facilities. Your feedback is valuable to us, and we will use it to improve our service and communication. We appreciate that you found our location convenient and our facilities clean. Thank you for considering sta... read more

Anonymous's profile image
Anonymous 
6 months ago

Exceptional service, property and rooms. N/A Great customer care and service. Ot was clean and had an app that checked in to see if all was going well. 

Business response:

We genuinely admire your positive feedback on our exceptional service, property, and rooms. Thank you for sharing your experience with us. We're delighted to hear that you found our customer care to be great and that you appreciated the cleanliness of our facilities. It's wonderful to know that our app was helpful in ensuring your stay was going well. Your kind words mean a lot to us, and we're grateful you took the time to share them. 

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Mouna 
6 months ago

Pleasant 

Business response:

We value your input. Thank you for your feedback. 

Frequently asked questions about Silver Legacy Resort & Casino

How is Silver Legacy Resort & Casino rated?

Silver Legacy Resort & Casino has a 4.1 star rating with 40,877 reviews. 

When is Silver Legacy Resort & Casino open?

Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.