Silver Legacy Resort & Casino

Business response:

We are overjoyed to hear that you enjoyed the great choice of restaurants at Silver Legacy Resort & Casino. It's wonderful to know that you found both the food and service to be great during your visit. We take pride in offering a diverse dining experience for our guests, and we're thrilled that it met your expectations. Thank you for taking the time to share your positive feedback with us. We hope to welcome you back again soon for another delightful culinary experience! 

Business response:

We are delighted to hear that you had a wonderful experience at Silver Legacy Resort & Casino. Thank you for your positive feedback! We're especially pleased that you found your room beautiful and peaceful, and that our staff was very helpful during your stay. It's our goal to provide a comfortable and enjoyable environment for all our guests, and we're glad we were able to meet your expectations. We appreciate you taking the time to share your thoughts and look forward to welcoming you back in the future. 

Business response:

We are glad to hear you found the room comfortable and that you felt our casino offered good value. Thank you for your honesty about the cigarette smoke in the lobby area. We appreciate your feedback as it helps us improve our guests' experiences. We hope you enjoyed your overall stay with us. 

Business response:

Your positive experience at Silver Legacy Resort & Casino is greatly appreciated! We're thrilled to hear that you found our accommodations clean and comfortable, especially after your flight. It's wonderful to know that our shuttle service from the airport met your expectations, and we're particularly pleased that our driver was helpful and provided excellent service. We strive to ensure our guests have a seamless and enjoyable stay from the moment they arrive. Thank you for taking the time to share your feedback about your ... read more

Business response:

We're pleased to hear you enjoyed your stay and that the room location was convenient for you, especially considering your walking issues. It's great to know that you found the room clean and the bathroom to your satisfaction. We strive to accommodate our guests' needs whenever possible, and we're glad we could provide you with a room close to the elevator. Thank you immensely for sharing your experience with us. Your feedback is valuable and helps us ensure we continue to meet our guests' expectations. 

Business response:

Thank you for reaching out. We're glad to hear you had a good experience at Silver Legacy Resort & Casino. 

Business response:

We genuinely admire your positive feedback. Thank you for sharing your experience with us. We're delighted to hear that you found our establishment convenient and clean, with nothing to complain about. It's wonderful to know that you plan to be a repeat customer, and we look forward to welcoming you back in the future. 

Business response:

We sincerely apologize for the inconvenience you experienced during your stay with us. It's unfortunate to hear about the elevator issue in your tower and the discomfort you felt with the bed. We appreciate your feedback on these matters, as it helps us identify areas where we need to improve. We're glad to hear that you found our hotel clean, our staff friendly, and the check-in and out process easy. We will certainly work on addressing the concerns you've raised to enhance our guests' experiences in the future. Thank you f... read more

Business response:

Thank you immensely for your wonderful review.