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SimonMed Imaging - Baywood
- Diagnostic Imaging
- Mesa, AZ
About this business
Location details
130 S 63rd St, Ste 123, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
CT tech rude, office cluttered and dirty. CT tech wore same gloves touching phone, doors etc. and even had holes in the gloves and then wanted to put IV in my arm. Thought I would give another try. Never again.
Business response:
Hello Mary, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@SimonMed.com so we can reach out to you. Thank you.
No way to schedule for X-ray it was very difficult to schedual my time in order to wait for hours , then then to go in early when opening at 7 to find out they schedule x rays until 8:30 and arrived at 8:25 and was told it’s an hour wait , crazy
Business response:
Hello Amx, we apologize for the inconvenience. If you have any other concerns, please feel free to reach out to info@SimonMed.com where we can gather further information.
I went to MULTIPLE Simonmed locations just for a simple X Ray and every place I went to either had a BROKEN-DOWN X Ray machine or they only did X Rays during certain hours. I finally ended up at Baywood Simonmed and they had an X Ray that worked. They said the wait is an hour and a half …TWO hours and a half later I got my X Ray. While waiting, numerous people came in also for X Rays from other Simonmed locations other then where I went to and they ALSO complained that X Ray machines WERE NOT WORKING AT THOSE LOCATIONS TO... read more
Business response:
Hello Frank, we apologize for the inconvenience. If you have any other concerns, please feel free to reach out to info@SimonMed.com where we can gather further information.
X-ray needs to be appointment. 2+ hours wait is not acceptable
Business response:
Hello Vicki, thank you for taking the time to leave us a review. We believe our patient's time is valuable and strive to provide timely care. Thank you.
scheduling appointments. I called to schedule an appointment and they would not allow it. I went in the office and they said it would be at least 1 hour so I made an appointment for 1, they said I would get right in at 1. I came back at 1230 checked in and they called everyone first. I went to the desk after 1 hour and they said 2 people were ahead of me. the actual xrays only took 2 minutes. the waiting room was warm and the chairs were like sitting on cement.
Business response:
Hello Jean, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, and we have passed this scheduling feedback along. Thank you.
I went to the Simonmed Imaging/ Baywood location. The front desk person was very nice, and I was called back quickly. Unfortunately, the X-ray technologist was not friendly whatsoever. He was very abrupt with his instruction on how he needed me positioned for my X-rays, and at one point he was very rude. I was there having my ankle imaged due pain and swelling, not from any injury. He was kept trying to get me to turn my foot and ankle in a way that I am unable to, because of the pain, and my joint has become very stiff, aga... read more
Business response:
Hello Kim, thank you for taking the time to leave us a review, we strive to provide appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
First I had an appointment for my back, MRI they waited till the last minute to tell me that they couldn’t do my MRI on my back because I need to open MRII said they get back to me never did. Then I have an appointment for a CAT scan and x-ray or two CAT scans and get a call on Friday child reminding me on Monday for my appointment know when I arrive and staying away in the way to find out that they don’t have me down for a CAT scan on my stomach yet will call to verify the appointment on Friday I got a reminder call Monday ... read more
Business response:
Hello Connie, we are very sorry to hear about your negative experience, and appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team regarding your visit, please send an email with your information to info@simonmed.com so we can reach out to you. Thank you.
SimonMed has become a joke. Get a call to schedule a MRI from SimonMed. Tried calling the next day and was unable to reach someone by phone. Figure OK, they are busy. I see that you can schedule online. Surprised that have a late night appointment. So I schedule it. Get all the confirmation emails and texts. Fill out all the paperwork and check in online like it asks. Get a confirmation text about 2 hours before appointment time. Get there follow the link to let them know I am there and walk in. Tell the person at the check ... read more
Business response:
Hello John, we are very sorry to hear this and would like to learn more. Please email info@simonmed.com so we may reach out to you. Thank you.
Having to wait a long time. Bathroom was dirty and the whole area seemed a mess not very professional.
Frequently asked questions about SimonMed Imaging - Baywood
How is SimonMed Imaging - Baywood rated?
SimonMed Imaging - Baywood has a 4.4 star rating with 5,591 reviews.
When is SimonMed Imaging - Baywood open?
SimonMed Imaging - Baywood is closed now. It will open tomorrow at 8:30 a.m.