SimonMed Imaging - Ocoee II

bruce w 

on BBB

5 years ago

1 star is VERY GENEROUS! Had a 6AM appointment 1/21/2020 (dark and raining out) arrived at the simon med on 93rd at 5:40 AM the office person didnt arrive until 6:10 AM ok no big deal. i go inside and the and the girl tells me i need to be at the location 2 blocks over. I drive 2 blocks over, the building is big and empty, only person in sight is the receptionist. I explained to her why i was a little late and just then the "Tech" comes out of the back and says to me "so which one of your two scans do you want done today"...... read more

Maria M 

on BBB

5 years ago

I arrived 20 minutes before my appointment only to leave extremely upset with the incompetent schedulers. I drove an hour to arrive at this office which is the only Simon Med in the valley that performs my needed xray. The scheduler failed to obtain proper documentation prior to scheduling and did not schedule me within the timespan required from my last menstrual cycle for this type of exam. I will never return and would rather pay double the price than to use Simon Med again. If they see me as just another "unwanted" patie... read more

Sandra W 

on BBB

5 years ago

I was denied service even with ***** Insurance because I did not have a credit card to make payments. They would not even accept $50 cash towards $150 copayment. I was told they needed a cc card to hold for 45 days or an electronic check. I asked for written payment policy and they did not have it. I have filed a complaint with ***** and NAACP for discrimination and unfair business practices in patient care.