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SimonMed Imaging - Prescott
- Diagnostic Imaging
- Prescott, AZ
About this business
Location details
790 Gail Gardner Way, Prescott, AZ, 86305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThe X-ray technician was great
Business response:
Thank you for the review!
I had an 11:15 appt. They told me to come in 15 mins early to fill out paperwork, which I did. I received a text to click the blue link when I got there and it would let them know I was there, which I did. I still went up to the receptionist and checked in, couldn’t hear her questions very well because she had her music up too loud, filled out the paperwork and had a seat. After an hour, I went up to ask if maybe my turn was overlooked. The gal went in the back to check out what the issue may be and 20 mins later, she came b... read more
Your appointment makers are based somewhere in India (Guess) and cannot speak the language and it is NONE of your business if I have been vaccinated or NOT! What the hell does it have to do with an MRI?
I’ve been trying to get my images from CA. I’ve called CA they never got the request. I tried another route, got the direct line for the films Library. Asked that a supervisor get involved only to have her say it wasn’t her job. They clearly have no trouble shooting skills so disappointed
Business response:
Hello Vicki, if you are in need of assistance, please email info@simonmed.com so we may reach out to you. Thank you.
The front counter staff and the X-Ray technician were competent, professional and compassionate; if they were the only thing getting reviewed, they would get 5 stars and a recommendation. However, the X-Ray processing system is slow and needs to be streamlined, which is why the negative review. 90 minutes was a long time to wait from when I checked in, though I do understand things can get busy. But to then be told the report from the radiologist would take anywhere from three to SEVEN business days...even my doctor, wh... read more
1. Appt was made incorrectly by their call center after I had even questioned them about it being a mistake (fasting vs. full bladder). Turns out I was right and they had to reschedule the appt. 2. They entered my info for my sex incorrectly as male, and when I went to the portal to fill out my forms I had to “accept” the mistake because they’re was no way for me to correct it. 3. I checked in 15 minutes early as requested (8:15am). I had also checked in for an X-ray which is not a scheduled spot and was told by Cheyenne ... read more
Business response:
Hello Kim, thank you for taking the time to leave us a review, we strive to provide appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
Don’t know what they are doing
Business response:
Hello Dave, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team regarding your visit, please send an email with your information to info@simonmed.com so we can reach out to you. Thank you.
RecommendedThat Steve in the Prescott facility notify the ppl that answer the phones that he is not available on Fridays at 4 pm bcuz he leaves at that time. I was told to b there by the phone answering ppl at 4pm for my x-rays and drove 53 miles to get there by 4 only to find he had left. plz correct this info. Steve was great the following Monday morn.
may ist.no pipe required for public we ever pipe. had to wait over 1/2 gr8. in chairs next to people not wearing pipe. since in our 70's have fears of possible vivid 19 exposure. praying.
Business response:
Hi , thank you for reaching out to us. We value your feedback and apologize for the customer service you received. Thank you for your review and we hope you have a nice day.
Frequently asked questions about SimonMed Imaging - Prescott
How is SimonMed Imaging - Prescott rated?
SimonMed Imaging - Prescott has a 4.5 star rating with 3,460 reviews.
When is SimonMed Imaging - Prescott open?
SimonMed Imaging - Prescott is closed now. It will open on Monday at 8:00 a.m.