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SimonMed Imaging - Rittenhouse
- Diagnostic Imaging
- Queen Creek, AZ
About this business
Location details
21115 E Rittenhouse Rd, Queen Creek, AZ, 85142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedBeautiful new facility, very nice personnel and very helpful. I was in and out quickly. Thank you!
Business response:
Hi Alice, that's excellent to hear, thank you for taking the time to share!
RecommendedTook care of Me right on time.
Business response:
Hi Donald, that's excellent to hear, thank you for taking the time to share!
RecommendedSimonMed has been my go to place for images for over 12 years now… 13 surgeries later, I am still having imaging done and everyone of them are at SM. All records are with SM. WHICH MEANS: SM, can pull Up all old record to do comparisons and anything else that I might need or any of my specialist needs now… right there with Simon Med. Thank you SimonMed, Sincerely, Brenda Theisen.
Business response:
Hello Brenda, thank you so much for your kind review!
Had a stomach ultrasound on 2-1 (after having pain in my stomach/back), and was told my doctor would have the results in 2-4 days, so I rescheduled my follow up doctor’s appointment for after then. Went to my appointment today and was told they do not have the results yet, and they had to reschedule me for Friday. I am still in pain, and now have to wait for Friday. I am beyond frustrated!!
Business response:
Hello Cheryl, if you are in need of assistance, please email info@simonmed.com so we may reach out to you. Thank you.
I went in for a cat scan because I was in a lot of pain but it was 6 days before I got results from that test. Totally unexceptable. The facility was very nice and the technician was very good but the time frame after the test was awful.
Business response:
Hello Deanne, we apologize for the delay and appreciate you bringing to our attention. Thank you.
improve customer wait time. have people that know how to do the paperwork. use the online check in information and process to speed things up
Business response:
Hello David, thank you for taking the time to leave us a review. We are actively working to improve our systems and processes and appreciate your feedback. Thank you.
The scheduler on the phone barely spoke english and even though I told him THREE TIMES which location, he still scheduled us for the wrong place! So we show up to what was supposed to be our appointment, only for them to tell us they scheduled us at a different location. And they can't get us in for another week. ALWAYS problems every single time we use Simonmed. Banner Imaging from here on out, I will never go back to Simonmed.
Business response:
Hello September, we are very sorry to hear about your experience, and appreciate you taking the time to leave us a thoughtful and thorough review. Your feedback helps us understand where we have opportunities to improve, and we have passed this scheduling feedback along. Thank you.
Frequently asked questions about SimonMed Imaging - Rittenhouse
How is SimonMed Imaging - Rittenhouse rated?
SimonMed Imaging - Rittenhouse has a 4.5 star rating with 2,395 reviews.
When is SimonMed Imaging - Rittenhouse open?
SimonMed Imaging - Rittenhouse is closed now. It will open tomorrow at 7:00 a.m.