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SimonMed Imaging - Scottsdale Mountain View
- Diagnostic Imaging
- Scottsdale, AZ
About this business
Location details
9201 E Mountain View Rd, Ste 100, Scottsdale, AZ, 85258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedprofessional and caring and accommodating.
Business response:
Thank you for the positive review, Pami!
It was a pretty bad experience all the way around. At professional at all.
Business response:
Hello Harold, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@SimonMed.com so we can reach out to you. Thank you.
I gave the Mountain View SimonMed location another shot after having a bad experience with their tech for a mammogram last year. I unfortunately got the same tech today as last year. She couldn't have been more unfriendly, if she tried. She was clear she didn't like her job. I don't understand why they keep her there. I won't be back to that location.
Business response:
Hello EJ, thank you for taking the time to leave us a review, we strive to provide appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
I came to Simon med for my first mammogram. I ended up needing an ultrasound and a biopsy. The biopsy was done at the Scottsdale az location. I walked in very nervous and it would have been nice to have the women at the front desk to be friendly or atleast smile at me. The women at the desk were very rude no compassion no customer service. I debated on leaving because I didn’t feel comfortable but I needed this done. The ultrasound tech and the dr who did my biopsy were amazing. Such kind people. After the biopsy I had to ge... read more
Business response:
Hello Felicia, thank you for taking the time to leave us a review. Someone from management will be reaching out to you about your experience. Thank you again for your feedback.
The technician who did my scan had to put an IV in for contrast. She was really rough and hurt me really bad. She did such a bad job first try she had to do it twice. I was left with a huge bruise that lasted over a week. Even when she put the 2nd IV in she hurt me. I have never had someone do an IV that hurt so much. Other than that the scan was fine
Business response:
Hello Carol, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@SimonMed.com so we can reach out to you. Thank you.
Scheduled appointment. Then they randomly cancelled it without telling me. Got it scheduled again (after called 6 times and being on hold for approx 40 minutes most of those calls). Called the day before to verify appointment time and arrival time. Arrived on time and was told my appointment was double booked and they had to cancel it. Almost snapped out- I took off work, my spouse took off work and I had to take a specific medication for my type of procedure. Begrudgingly they “fit me in” after I complained to every ... read more
Business response:
Hello Benji, thank you for taking the time to leave us a review, we strive to provide timely care and appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
I had an appointment for a diagnostic mammogram and at the time it was scheduled, I asked what my copay would be and when insurance was verified, I was told I had a $0 copay. A month later, the day prior to the appointment, at 4:00 pm I am left a voicemail stating my copay is $438, due at time of service. Then I get a text stating my appointment was changed from 7:45 to 8:30. I called three times attempting to speak to someone and after being on hold for longer than 30 minutes each time, I gave up. I tried on-line chat wi... read more
Business response:
Hello Kerrie, thank you for taking the time to leave us a review. Someone from management will be reaching out to you about your experience. Thank you again for your feedback.
RecommendedPeople are great. However I was not called in until 20 minutes after my appointment. Technician said front desk was squeezing in others. Fine unless those with appointments are bumped
DO NOT GO TO THIS FACILITY! NO PROTOCOL FOR EMERGENCY - NO COMPASSION - NOT PROFESSIONAL AT ALL worst day EVER! sat for an hour for cardiac ct scan. tech was not nice - at all. she struggled to insert IV on right arm - 5 days later still sore and bruised. moved to left - I had no confidence in her and asked if we could do without contrast - barked NO! well 10 minutes later I’m being yelled at again as my left arm has a baseball sized hematoma filled with saline and contrast in it! She slapped an ice bag directly on m... read more
Business response:
Hello Jennifer, thank you for taking the time to leave us a review. Someone from management will be reaching out to you about your experience. Thank you again for your feedback.
Frequently asked questions about SimonMed Imaging - Scottsdale Mountain View
How is SimonMed Imaging - Scottsdale Mountain View rated?
SimonMed Imaging - Scottsdale Mountain View has a 4.3 star rating with 4,789 reviews.
When is SimonMed Imaging - Scottsdale Mountain View open?
SimonMed Imaging - Scottsdale Mountain View is open now. It will close at 4:30 p.m.