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2500 S 8th Ave, Yuma, AZ, 85364, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Receptionist rude and unhelpful. who ever maintains the phone needs to learn to listen. canceled a very important appointment with out my consent. will be reporting to BBB TOO
Terrible service. The receptionist was so inconvienced and unempathetic. I wasn't even bothered they weren't doing x-rays and had to make an appointment for an STAT order. I called the clinic that referred me and asked to be sent elsewhere. I called back and cancelled my appointment.
This review is by Joe, the patient. The admin appointment people need to be better trained in how to properly communicate with patients. I sat in the lobby for 45 minutes before I was finally called in for my scheduled appointment.
Business response:
Hello, we apologize for the wait time you experienced at your visit. We are working to improve site workflow to prevent long wait times in the future. Thank you for taking the time to leave your feedback.
You don’t take appointments. So I sat there for 2 1/2 hours waiting for a three minute x-ray. I recently finished chemo and I had to sit there in your waiting room with all those people. You need to get it together!
Business response:
Hello Karen, we do apologize for the wait you experienced. We are working to improve workflow to prevent long wait times in the future. Thank you for taking the time to share your feedback.
I’ve been here since 9 am still waiting for Xrays Dr requested this facility, it’s almost noon. Walk-ins only. My first and last time. Wait time is unacceptable. Friendly staff.
Business response:
Hello Connie, we do apologize for the long wait time you experienced with us. We are working to improve site workflow to prevent wait times like this in the future. Thank you for taking the time to leave your feedback.
SimonMed Imaging - Yuma has a 4.6 star rating with 2,232 reviews.
SimonMed Imaging - Yuma is closed now. It will open tomorrow at 7:00 a.m.