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SimonMed Imaging - Yuma
- Diagnostic Imaging
- Yuma, AZ
About this business
Location details
2500 S 8th Ave, Yuma, AZ, 85364, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No atienden a la gente ala hora citada y
Business response:
Hola Rafael, lamentamos mucho escuchar acerca de esta experiencia. Agradecemos que se haya tomado el tiempo de dejarnos sus comentarios para que podamos mejorar. Gracias.
actually I was told on Friday I should get my results and this is Monday and still nothing
Business response:
Hello Kuulei, if you are still in need of assistance, please email info@simonmed.com so we may reach out to you. Thank you.
They rescheduled 3 times and the automated service kept calling for me to schedule, when I already had. It was kinda overkill! They even called when I was finished with the mammogram. Fir me to schedule by the way. At this point I’m thinking of blocking their number.
Business response:
Hello Denise, thank you for taking the time to leave us a review. We are actively working to improve our systems and processes and appreciate your feedback. Thank you.
Customer service is fundamental in business… please consider to take your receptionist to customer service webinar.
Business response:
Hello, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, thank you.
I needed to have a CAT and MRI completed on myupper body due to having been diagnosed with breast cancer and they told me they didn't do MRI and CAT scans of breast that had breast cancer. I could not believe so I called again and received the same answer . Is this true???
Business response:
Hello Sandra, please email info@simonmed.com so we may reach out to you. Thank you.
First, I walked in to have my xray done as instructed and they were not taking any walk ins due to not having a receptionist that day. I asked for my lab order so I could go somewhere else and they couldn't fine it. My doctors office was closed so I had to wait till Monday. Then your automated system called me at 6AM on both Saturday on Monday. 6 am in the morning which is ridiculous. Go Monday afternoon after my dialysis treatment and Lizette was so rude wouldn't apologize on behalf of the company then made me wait unt... read more
Business response:
Hello Patricia, thank you for taking the time to leave us a review. We are very sorry about your experiences and understand your frustration. Someone from management will be reaching out to you. Thank you again for your feedback.
Arrived 15 min prior to appointment. Was not seen for 1 hour and 30 min after appointment. Ask front desk girl three times when we would be seen. Every time it was “your next”. Watch the waiting room clear out with patients 3 times with a total of 15 people going before me and some of those people waited 3 minutes. The rest of main medical is great. Do everyone a favor and go to the hospital and get your X-ray. That way they these people loose the contract and get a company with a dam in there. -SAR MED TECH -22 years... read more
RecommendedNOT associated with YRMC!
Business response:
Thank you for the review.
Multiple texts and messages telling me to be at location no later than 8:15 for check-in. Office does not open until 8:30!! DEXA machine was not calibrated and ready to use until 9:00AM. Check in questions were completed while waiting. Tech then proceeded to repeat all questions that had written answers in front of her.!! Recent back surgery was not accommodated by providing needed leg elevation Tech indicated that test results may not be valid because I was not able to be flat on the table Other MRI performed at this... read more
Frequently asked questions about SimonMed Imaging - Yuma
How is SimonMed Imaging - Yuma rated?
SimonMed Imaging - Yuma has a 4.6 star rating with 2,269 reviews.
When is SimonMed Imaging - Yuma open?
SimonMed Imaging - Yuma is closed now. It will open on Monday at 7:00 a.m.