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Smile Direct Club

4.7

About this business

The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more

Location details

1033 E. 2100 S., Ste 206, Salt Lake City, UT, 84106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.71,166 reviews
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Patrick Salas's profile image
Patrick Salas 
a year ago

Ren was super welcoming, friendly and caring. She was also very knowledgeable about the whole process. I felt like I was in good hands and she got me feeling good about getting started with this alignment journey! So grateful to have this in person clinic close to home, makes things a lot easier for me. Thank you Edit 12.09.23 I did feel something was off with my interaction with Ren and Betty. They were coming across somewhat superficial, I didn't mention this because I thought it was just my personal experience and not t... read more

Amber Poulsen's profile image
Amber Poulsen 
a year ago

No happy with my appointment at all. All was going ok until we got near the end and I was told I needed to make the choice right then and there. If I did not pay the $300 down and order the kit right then at my appointment, all my info is deleted and if I did decide to go through with it I would have to do the whole appointment over again. I assumed it was more of a consultation and I would have some time to think on the choices. The woman just kept telling me, we did give you all of the information before the appointment s... read more

Sujit Silwal's profile image
Sujit Silwal 
2 years ago

I had a very good and comfortable experience made possible by the staffs, my special mention to @Jesse, my smileguide. You turned such a discomforting procedure into a quick and easy steps and kept up conversations to make me feel home. You did an awesome job. Don’t know if I will be a candidate yet, so another review is pending but you deserve this one. Thanks! 

Adnan A's profile image
Adnan A 
a year ago

I went to my appointment assuming that it is a consultation to get all of my questions answers before i moved on with a $3000 decision. At first the appointment was going good even though I had to wait for over an hour to be seen. Your emails said 30 minutes and I was there for almost 2 hours. When it came down to the end the female saleswomen would not take no for answer and tried pushing me into a decision right then and there. Which I didn’t appreciate at all. As it is a $3000 decision I wanted to think on it more and mak... read more

Bonnie Hyde's profile image
Bonnie Hyde 
3 years ago

Smile direct has had wonderful customer service from the very beginning. However, today was above and beyond. I had a dental procedure done that change the fit of my aligners. It was discouraging and frustrating. We drove to the office in Salt Lake City where we had my first appointment. We had the pleasure of meeting with Betty, again. She had been part of the team that helped us on our very first visit 3 months prior. She was amazing! She listened, she asked questions to make sure she understood what was happening and took... read more

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Frequently asked questions about Smile Direct Club

How is Smile Direct Club rated?

Smile Direct Club has a 4.7 star rating with 1,166 reviews. 

When is Smile Direct Club open?

Smile Direct Club is closed now. It will open on Monday at 9:00 a.m.