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Smile Direct Club
- Dentists
- Cincinnati, OH
About this business
The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more
Location details
3235 Madison Rd, Ste 9, Cincinnati, OH, 45209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had an amazing experience! It was better than I expected it to be. Ciara was my smile guide and she was so nice and made me feel very comfortable.She answered all my questions and eased all my concerns because of the accident with my teeth that I had. The other staff that I spoke with were very nice and sweet people too! They made me feel so confident and excited about my smile journey. Thank you all for everything from the bottom of my heart (Wild Eggs was a perfect breakfast suggestion😉)
I waited 4 weeks for my aligners, finally called to check on the status and was told I was denied. No communication from the company letting me know and was never issued a refund for my 250 deposit. I still do not feel confident I’ll receive the refund after speaking to the representative. They definitely should have let me know the status.
I had a great experience with Jennie. She was very professional but also laid back and down to earth. She was very easy to talk to and great with conversation! Also learned a few cool places to check out in MD and DC 😊 but overall I loved her and highly recommend her! She definitely made my experience worth while!
I had an amazing appointment yesterday (Monday, July 9). The atmosphere is super welcoming and the people make sure you are comfortable. I had Amanda and she is so sweet and very easy to talk to, I felt comfortable asking her questions and sharing many stories about my life that wasn't related to my smile. She is understanding and very patient. Most appointments I go to I try to get it over with as fast as I can so I can leave, but I didn't want to leave this one.
The beautiful lady at the front desk. Very nice and welcoming, and even recommended some food spots for me to try lol. She also had amazing customer service. Also the beautiful kind hearted expert. She help me see my teeth in a whole new light and explain everything very well and was also really funny, it was my first time at the company and they made it an amazing experience. They deserve a raise!!! - Kiara K.
Frequently asked questions about Smile Direct Club
How is Smile Direct Club rated?
Smile Direct Club has a 4.7 star rating with 830 reviews.
When is Smile Direct Club open?
Smile Direct Club is closed now. It will open tomorrow at 9:00 a.m.