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Smile Direct Club

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About this business

The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more

Location details

2055 Westheimer Rd, Ste 125, Houston, TX, 77098, United States

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Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
5.01,174 reviews
Jay's profile image
2 months ago

The customer service is laughable. I came into the office fully expecting to sign up for smile direct club but the whole experience turned me off so much that I’ve decided against it. The people you come into contact with are not licensed professionals, but sales people. They make it very clear that they are only interested in sales, not you as an individual. Tanya, I’d like to give you some tips. First, when you ask a customer a question, listen to their answer so that you don’t have to ask the same question three different... read more

Sunshine Ross's profile image
Sunshine Ross 
2 weeks ago

Was very great. Had wonderful staff nice friendly faces. Very kind got the job done. Very good at what they do. Would send everyone I no there. A 10 score from me 

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camisha mitchell 
a month ago

I had a great consult at the Westheimer Location. I spoke with Kia, she was very informative and provided the necessary information I needed to achieve my desired results. Even though I was a few minutes late, she made sure to throughly provide a great consulting experience and answer all of my questions. Thanks, I truly appreciate your service! 

Termira Cyril's profile image
Termira Cyril 
a week ago

The associate that serviced me was very kind. We unfortunately had a hard time communicating. I was left with the impression that I would not get to see the Doctors dental plans for my aligner production unless I gave my credit card information and selected a payment plan. After she could not repull up the terms and agreements, I decided not to proceed. Today I received my dental plans via email with the options to pay when I’m comfortable. Looks like the information she provided me with only created pressure and was unnece... read more

Marco Suarez's profile image
Marco Suarez 
a month ago

Tanya was great! Super friendly and very informative. I had a lot of questions and she didn’t hesitate to answer any of them! Definitely recommend 

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Frequently asked questions about Smile Direct Club

How is Smile Direct Club rated?

Smile Direct Club has a 5 star rating with 1,174 reviews. 

When is Smile Direct Club open?

Smile Direct Club is open now. It will close at 5:00 p.m.