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Smile Direct Club

4.9

About this business

The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more

Location details

318 E Walnut St, Lancaster, PA, 17602, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
TueClosed
WedClosed
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.9277 reviews
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Dayra •'s profile image
Dayra • 
4 years ago

Had a very good experience today at this location. The girls here were very pleasant and welcoming throughout the whole visit. They were very nice to have the bilingual person do my visit so my mom could understand everything. They were great with taking the scans of my teeth and explaining how the process works as well as what comes in the box. They were great at taking your temperature and sanitizing as well. Got a nice goodie bag after my visit too! 

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Shavon Davis 
2 years ago

I am beyond pleased with my experience. I went to the Lancaster, Pa location and Lauren was amazing! The best customer service I think I’ve ever experienced. She made me feel so comfortable and she was just as excited as I was for my new smile journey. She explained everything, leaving me really with no extra questions. She was pleasant and informative. I’m excited to continue this new exciting journey of getting the smile I’ve always wanted 😄 

Lyzz Alcantara's profile image
Lyzz Alcantara 
2 years ago

My visit went amazing! I was honestly nervous & a bit discouraged beforehand, as every time I do something dental-related, I'm sent into a whirlpool. Lauren was absolutely fantastic! If only dentist visits were like this & had people like her, people would love it more. I really enjoyed learning about what SDC could do for me, so now I await the orthodontist to get back to me with a plan. The affordable $ plan makes it even better & I'm very excited for the next steps! I think it's well worth it, especially with the Lifetim... read more

Bethany Polaski's profile image
Bethany Polaski 
2 years ago

So far, so good! I am very excited to start this process and had a great first impression with my SmileGuide Amy! She was very professional and informative while answering all of my questions. Amy’s customer service overall was top notch. I feel very confident moving forward and could not be more excited to see my results! 

Jen Love's profile image
Jen Love 
2 years ago

Lauren was very welcoming and knowledgeable. She made sure I was comfortable and was well aware of every step she was doing along the way. I was looking forward to receiving my kit in the mail but unfortunately, smile direct doesn’t think I’m a good candidate for the product. 

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Frequently asked questions about Smile Direct Club

How is Smile Direct Club rated?

Smile Direct Club has a 4.9 star rating with 277 reviews. 

When is Smile Direct Club open?

Smile Direct Club is closed now. It will open tomorrow at 9:00 a.m.