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Smile Direct Club
- Dentists
- San Jose, CA
About this business
The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more
Location details
171 Curtner Avenue, Located inside Bright Now, San Jose, CA, 95125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The aligners are very very poor quality! every time I put new one, my lip got cut very badly! Super painful! I tried to file the edge, not help at all ! I guess there is a read why it’s cheap ! I can’t talk or when I talk, blood fill in the plastic aligners . It looks horrible 😖😖😖
The absolute worse costumer service experience of my life. I did my treatment perfectly and got my teeth aligned. I’ve been trying to order my retainers for the last 2 months and they just keep coming up with problems that have nothing to do with me and have no way to solve but wait for them to answer my emails. On top of that, they reply to emails a week or more later, and it’s always a different person so no one is actually following up my claim. The retainers I’m using now are getting old and my teeth have started to move... read more
Had a good experience until the end. After 2 years of wearing only their retainers, my teeth were still very loose. I contacted them many times of my concern and they just kept wanting to sell me more retainers. Now that they have done another 3d scan they are wanting to charge all over again full price . Unbelievable, this is not a lifetime smile like they advertise. If you do not purchase and wear their retainers, even when the retainer is what is the problem, they will not honor or warranty their work.
I had my first appointment on May 9th, 2022! Everything went super smooth and everyone was so friendly and inviting. They saw me almost immediately after I arrived and had me in/out very quickly which I really appreciated! The SmileGuide who took the 3D scan of my teeth was Sabrina and she was so friendly and helpful. She explained the whole process of my smile journey and answered every question I had! I definitely would recommend going to anyone who is even thinking about options for their smile journey. They do a great jo... read more
This place was amazing! Staff was super kind and helpful. Gabriel followed up with a text with helpful instructions on how to check in and get parking validation! He greeted me at the door below, took me to their office a floor above. Amazing clean modern waiting area. When called in, SABRINA greeted me and very kindly and professionally helped me with my scan. Sabrina showed me the whole process and did such a great job to explain all and answer all my questions!!! Now I have received my aligners and can't wait for the resu... read more
Frequently asked questions about Smile Direct Club
How is Smile Direct Club rated?
Smile Direct Club has a 4.7 star rating with 672 reviews.
When is Smile Direct Club open?
Smile Direct Club is closed now. It will open at 9:00 a.m.