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Smile Direct Club

4.7

About this business

The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more

Location details

1111 Metropolitan Avenue, Ste 150, Charlotte, NC, 28204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
ThuClosed
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7979 reviews
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Dominic Bass's profile image
Dominic Bass 
4 years ago

3/18/2019 - Booked an appointment at a Smile Direct Club. Very pleasant experience. In and out within 30 minutes. The Smile Tech was a pleasure to speak/work with. I would definitely recommend doing it in person as opposed to doing the impression kit. Details about my visit. You have the option to put a $250 down payment, and $80 a month for 24 months or pay in full $1850.00. I chose to pay in full. 3/19/2019 - I actually received my 3D Scan results the next day, and I must say that it is really cool to see your current sm... read more

Jen K's profile image
a year ago

The technician Sara at this Charlotte location did a great job on scanning my teeth and informing me on how SmileDirectClub works. She walked me through all the steps and benefits and listened to my smile concerns. I’m looking forward to having straighter and whiter teeth 

Travalia Willis's profile image
Travalia Willis 
3 years ago

My 1st time here was great!! From the receptionist down to the smile guide Mr. Dustin he was very nice,understandable and cool!! Really felt good about this procedure and he made me feel good. The place is awesome would most definitely recommend to others.#MySmileJourney@smiledirectclub 

Jess's profile image
3 years ago

BUYER BEWARE… I started my SmileDirect journey in September 2020 as I had some crowding on the bottom teeth in the front and a pronounced overbite on the top that I was hoping to improve. The plan was “supposed” to last 4 months. It is now April 2022 - EIGHTEEN MONTHS LATER!! - and I have yet to reach my desired results despite only needing a fairly mild adjustment as I had braces previously as a teen. I have gone through 3 revisions and I am currently waiting on a fourth. Each time the reps promise that they will make go... read more

Moriah St. Louis's profile image
Moriah St. Louis 
a year ago

What a disappointing experience. I visited this location over a month ago. The in person experience was not bad. A friend and I went at the same time and the second we walked out of the the door she was flooded with follow up emails. I received nothing for 6 days. I put a card on file to process my payment once the aligners/ imaging was approved. I reached out since I had not heard anything and was informed I was not a candidate for the aligners. I asked for my card information to be removed and as sent in writing it had bee... read more

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Frequently asked questions about Smile Direct Club

How is Smile Direct Club rated?

Smile Direct Club has a 4.7 star rating with 979 reviews. 

When is Smile Direct Club open?

Smile Direct Club is closed now. It will open tomorrow at 9:00 a.m.