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Smith Douglas Homes

4.3

About this business

Building homes for more than 40 years, the team at Smith Douglas Homes is widely recognized for constructing quality homes with choices you can afford in the places you want to live. With Smith Douglas, you can be assured that your new home is crafted with quality, built with integrity and will provide enduring value. How do we deliver on that promise? It starts with who we are. We exist to enhance people’s quality of life — our employees, trade partners, homeowners, and the communities surrounding where we build. We strive... read more

Location details

110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 a.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.34,937 reviews
Chrsitopher R.'s profile image
Chrsitopher R. 
a year ago

Terrible communication with the sales person, they make their problem your problem. 

Lisa V.'s profile image
a year ago

My score is low not for the builders representative Jeff Proctor he was excellent during the whole process. It’s the tradesmen who made my score low. Work done sloppy. This is a brand new home and it looks like it was renovated by amateurs. 

Rachel M.'s profile image
a year ago

My experience with purchasing my home was stressful and frustrating. Any issues that arose were always explained away with poor, unrealistic excuses. The only reason why any of my requests or issues were met or resolved was because I had to push and push and push. Smith Douglas’ sole interest is to sell homes as quickly as possible and keep the customer in the dark about any issues or communications with the builder. The builder seems to operate in a similar manner. At one point I was told an issue couldn’t be resolved becau... read more

Customer in Lebanon, TN's profile image
Customer in Lebanon, TN 
a year ago

Before buying a house, I was very excited to here when most of my friends shared their buying experience with Builders like Lennar, Meritage Homes, Pulte. I felt my experience would also be similar buying a house Smith Douglas. However it was complete different. I don't if it is just the Stratford station or if it is just with me but I didn't like the experience working the Smith Douglas homes. I never felt that the builder is really concerned about satisfaction of the customer, at least in one instance. No doubt everyone is... read more

Barbara T.'s profile image
Barbara T. 
a year ago

I am VERY disappointed in the amount of money I spent and the quality of the house. It is in no shape, form or fashion a $300,000.00 home. It is very cheaply made. Single pane windows. NO SCREENS in the windows. I paid $34,000 in upgrades and don’t feel like it was worth the money. Nor are the upgrades worth what I spent. Flooring is cheap. $5000 upgrade cabinets are not with it. They are just prefab you can get at Home Depot. I’m being told there is no way to touch up the cabinets, paint the ends of the cabinets that people... read more

Keith D.'s profile image
a year ago

Have a lot of issues and have asked for VP to meet with me 

Customer in Ball Ground, GA's profile image
Customer in Ball Ground, GA 
a year ago

Next purchase will not be with Smith Douglas. 

Darrell S.'s profile image
Darrell S. 
a year ago

I will not be recommending Smith Douglas to a friend. Over the course of our build, it has been nothing but a headache. Nobody takes ownership of mistakes and instead points the finger at someone else, or they just refuse to fix it altogether. It has been like pulling teeth to try and get anything done in regards to our home. 

Customer in Clayton, NC's profile image
Customer in Clayton, NC 
a year ago

I will never buy another smith Douglass Home you spend over 400,000 on a home you expect quality homes are being completed too fast too many errors and quality is not good 

Frequently asked questions about Smith Douglas Homes

How is Smith Douglas Homes rated?

Smith Douglas Homes has a 4.3 star rating with 4,937 reviews. 

When is Smith Douglas Homes open?

Smith Douglas Homes is closed now. It will open at 1:00 p.m.