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Smith Douglas Homes
- Real Estate
- Woodstock, GA
About this business
Building homes for more than 40 years, the team at Smith Douglas Homes is widely recognized for constructing quality homes with choices you can afford in the places you want to live. With Smith Douglas, you can be assured that your new home is crafted with quality, built with integrity and will provide enduring value. How do we deliver on that promise? It starts with who we are. We exist to enhance people’s quality of life — our employees, trade partners, homeowners, and the communities surrounding where we build. We strive... read more
Location details
110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
While the local staff was pleasant and responsive to my initial needs and inquiries, there are significant flooding issues and other concerns with the craftsmanship of my home. I would not recommend a friend, and would in fact, suggest another builder. Understandably, issues can occur with any builders. However, the non-responsiveness to my issues/concerns, coupled with the craftsmanship of this home, is making me regret the decision to purchase a home in Springs Crossing subdivision.
Not likely to recommend
They were difficult to work with. Kim Shelton, our salesperson, misinformed us on several occasions. She also lied to us on several occasions.
Overall the buying process was extremely stressful and I don't think the builder did enough to really alleviate that stress. I am still having issues even after the fact. They are attempting to be rectified but not to the degree that I would expect a builder would do. I built last year with Ryan Homes and I told people involved in the process that Ryan was very outgoing and made things right. I have only asked for the bare minimum throughout the process and even that was a struggle.
On closing day, the house was so filthy because they did not clean anything. We couldn’t move into a clean house. Boxes, and furniture had to be brought in to a filthy house! Floors were very dirty as was the trim. White powdery dust was all over every bit of trim. Trim needs to be sanded and repainted due to sloppy work. The floor installation crew left brownish glue all over the linoleum and the vinyl flooring. It is very difficult to remove and still remains. Door jam seals are poorly installed and doesn’t go all the way ... read more
The real estate agent was not well trained in the product being offered. Many of the upgrades we wanted were never offered. It was a rush job to get us to buy. They didn't know how to write the contract. There were a lot of mistakes that had to be corrected. The builder was not forthcoming with problems, and with their ability to finish the project on time. We ran into contract issues. There was a lot of lack of planning and poor project management. There was a lot that went on with building this house, including a lot of is... read more
I have some issues with your process. Construction was rushed and a lot of errors are showing in the first month.
There is very little transparency with Smith Douglas in regards to the buyer builder relationship.
Home quality is low, and coverage with warranty is poor.
Frequently asked questions about Smith Douglas Homes
How is Smith Douglas Homes rated?
Smith Douglas Homes has a 4.3 star rating with 4,937 reviews.
When is Smith Douglas Homes open?
Smith Douglas Homes is closed now. It will open at 1:00 p.m.