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Smith Douglas Homes
- Real Estate
- Woodstock, GA
About this business
Location details
110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Lots of unresolved issues. Unable to get help for a long time. Have lived in my house for almost 2 months and I'm still waiting on the last unresolved item to be fixed.
Terrible communication with the sales person, they make their problem your problem.
My score is low not for the builders representative Jeff Proctor he was excellent during the whole process. It’s the tradesmen who made my score low. Work done sloppy. This is a brand new home and it looks like it was renovated by amateurs.
My experience with purchasing my home was stressful and frustrating. Any issues that arose were always explained away with poor, unrealistic excuses. The only reason why any of my requests or issues were met or resolved was because I had to push and push and push. Smith Douglas’ sole interest is to sell homes as quickly as possible and keep the customer in the dark about any issues or communications with the builder. The builder seems to operate in a similar manner. At one point I was told an issue couldn’t be resolved becau... read more
Before buying a house, I was very excited to here when most of my friends shared their buying experience with Builders like Lennar, Meritage Homes, Pulte. I felt my experience would also be similar buying a house Smith Douglas. However it was complete different. I don't if it is just the Stratford station or if it is just with me but I didn't like the experience working the Smith Douglas homes. I never felt that the builder is really concerned about satisfaction of the customer, at least in one instance. No doubt everyone is... read more
I am VERY disappointed in the amount of money I spent and the quality of the house. It is in no shape, form or fashion a $300,000.00 home. It is very cheaply made. Single pane windows. NO SCREENS in the windows. I paid $34,000 in upgrades and don’t feel like it was worth the money. Nor are the upgrades worth what I spent. Flooring is cheap. $5000 upgrade cabinets are not with it. They are just prefab you can get at Home Depot. I’m being told there is no way to touch up the cabinets, paint the ends of the cabinets that people... read more
Have a lot of issues and have asked for VP to meet with me
Next purchase will not be with Smith Douglas.
I will not be recommending Smith Douglas to a friend. Over the course of our build, it has been nothing but a headache. Nobody takes ownership of mistakes and instead points the finger at someone else, or they just refuse to fix it altogether. It has been like pulling teeth to try and get anything done in regards to our home.
Frequently asked questions about Smith Douglas Homes
How is Smith Douglas Homes rated?
Smith Douglas Homes has a 4.3 star rating with 5,498 reviews.
When is Smith Douglas Homes open?
Smith Douglas Homes is open now. It will close tomorrow at 5:00 a.m.