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110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I just wish they had a better system. I have MS and am barely walking. I put down $11,000 on this house. I had a stroke. I don’t think the owner of the company would appreciate what they have done to me. The hospital would have written them a letter. I am happy with my house, but it’s falling apart.
After items below are addressed I will be better able to answer this question.
When first looking at building in Jackson Farm, I was amazed at the apparent quality of the construction and materials used. Now that I am a homeowner in this neighborhood, I am very displeased with the apparent "time is money" attitude that these homes are built by. you can find my full list of complaints further into this survey
Builder is not very customer service oriented. Very rigid and self serving.
The construction side made it very hard for me to want to recommend.
Some things were positive and some were absolute shit. Some follow up work documented at closing not done. Landscaping not to community standards.
The homes and floorplans are beautiful. But the customer service Is severely lacking and honestly Post purchase it is completely absent
There is not enough space for my comment, feel Free to call me. However in brief, the LONG distance relocation/move we made was a nightmare with the purchase of a new build house from Smith Douglas and the sales lady here is horrible.
Very sad and a little disappointed to buy our first house in the US with SD. We are legal immigrants to this beautiful country, and for two years, we had been preparing to purchase our home. We dedicatedly saved the down payment and visited many new developments in the area. We decided to buy in LIBERTY CREEK of Smithfield, NC and that was thanks to the excellent service of Paul Brookshire, to whom we give a 5 out of 5. However, during the meetings with the Construction Manager, Wells Wallace, his answers to our doubts and q... read more
Smith Douglas Homes has a 4.3 star rating with 5,499 reviews.
Smith Douglas Homes is open now. It will close at 5:00 a.m.