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110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
We bought a model home when it was for sale. It was sold AS IS. We thought they would have pride in what they sold. We had to remove paint that had been spilled on the floor, from the touch up painting. The bathroom tub and toilets had to be cleaned. We felt that once we signed on the dotted line, they had nothing more to do with it. We thought they would at least make it look like a new home again. I had to have the front door repainted because it looked so bad; it was scratched up from the lock being on the door. It was a ... read more
Quality issues everywhere. Everything was given half effort at best. House was a wreck when we moved in, counters had cracks, and pipes were not properly sealed which caused leaks and water damage. I'm not sure the builders know was a square is as nothing is straight and finishes are extremely
We did our day before walk through. Item needed to be addressed in the guest bathroom regarding the tiled wall. Person said he'd fix it. Closed next morn. Came into the house and there's rust stains in that tub now. Builder won't fix it. We've tried many cleaners and they aren't working. Hard to recommend Smith Douglas. Also left a cracked tile installed on our master shower bench.
This is the 6th home I have built and the second Smith-Douglas home and this was the worst experience ever. Poor quality, constructed too fast and lots of corners cut. Paint was unacceptable with sides of trim being painted the wall color or not at all. Caulk and paint all over floors and the edges where paint meets tubs, corners, etc. was sloppy. Cheap fixtures installed.
This was my first time using SmithDouglas. It was not a great experience overall, even my realtor mentioned this was the worst experience she’s had and she’s dealt with years of builders.
The warranty department is awful. Can't get responses back.
Smith Douglas Homes has a 4.3 star rating with 5,398 reviews.
Smith Douglas Homes is open now. It will close at 5:00 p.m.