Solis Mammography Chandler

Geraldine S. 

on Yelp

2 years ago

WARNING!! WASTE OF TIME! Went over month ago to Chandler location.. Very rude and hostile front office! Took 2 sets of films as first ones blurry. I waited six weeks for results. Said inconclusive and needed previous years report which I left at office to complete report. I sent report again. No answer yet. No one has responded to my emails about what to do for follow-up! Complete wasre of time!!!Upside is easy to get appointment as no one goes there. Esmile next door and packed with people. Big mistake!! 

Lo L. 

on Yelp

2 years ago

I made an appointment a little over 6 months ago for a mammogram. I was denied care due to my insurance. I received an email from this company (6 months later) notifying my of an upcoming appointment that I never made. I called to cancel and I was informed my insurance was more acceptable to receive care........Lol. Shame on this entire whole company for denying a woman breast care due to an insurance company that is not accepted. I could have paid out of pocket. Shame on this whole company. Only select women care receive ca... read more

Meg B. 

on Yelp

2 years ago

MISSED MY my cancer, recommended screening every year when I have high risk which is incorrect. Took three weeks to get films for new center. Don't go here go to SMIL. 

Tracy C. 

on Yelp

2 years ago

The price they give you initially is way off of what they actually charge. The charge will most likely be 5x the amount. I did not receive any additional procedures and the cost was 5x what i was initially quoted. I gave them the correct insurance information, procedure code, and still received a dishonest quote. Talked to the billing department literally 10 times. Its a waste of time dont bother calling them. 

MM P. 

on Yelp

3 years ago

The front office here is so rude, like so many other reviews have stated. I emailed ahead of time on pricing and booked my appointment. When I arrived, the front office, said they will not honor the pricing that I received online and confirmed and paid for! Wait what???? No manager to talk to, the front desk yelled at me to pay or leave well I'm not paying $300 more and walked out. I emailed the corporate office where I booked my appointment through and have not received a response. Oh and the lady after me walked out with... read more

Kelli K. 

on Yelp

3 years ago

I just want to share my experience that I had at this facility. When booking I was told I didn't need a physican order unless my insurance required. I called my insurance and they said I did not need a doctors order because this was part of my wellness package. I called back and scheduled the appointment with no problems. The problem started as soon as the lady at the front desk started the checkin process. From the very beginning the lady had an attitude. I gave her my insurance and ID card. She said she needed a physica... read more

Diane E. 

on Yelp

4 years ago

Poor customer service. The front desk person would not let me explain my physician office and what they have done. She just repeats herself, " I can't send results to a Dr you have not seen in a year." I never said that. I was trying to explain to her that my Dr. Is the physician over the business, he now has NP's. She would not let me explain. She just kept repeating herself. I have seen the NP at the office last week! Do not go here! Yes, I walked out. 

Baby Y. 

on Yelp

4 years ago

This place used to be great and it made me feel comfortable going in for exams. Now ever since they hired new office woman (with no people or office skills) the way I've been treated has gone horribly down hill. EVERY single time I schedule an appointment here there is an issue or they cancel my appointment or need something else from me and I end up playing tag all day with them. I used to just schedule an appointment and that's it. I need a mammogram every year as I am a high risk patient. When I just called last week to m... read more

Lisa S. 

on Yelp

6 years ago

Solis contacted me to schedule my yearly mammogram. They wait until I get there to inform me that (supposedly) I need an "order" to get a routine breast exam. This doesn't even seem right, but, the person at the check-in counter refused to elaborate or look into it. Basically dismissed me and told me to call my doctor. What? I am already standing there and scheduled to get a mammogram that day? You can't make a two minute phone call to my physician's office and try to verify or resolve? The people behind the desk at S... read more