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Solis Mammography Frisco at Frisco Square
- Diagnostic Imaging
- Frisco, TX
About this business
Location details
5757 Main Street, Ste 102, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | 7:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
The Main Street Frisco location is quite possibly the most toxic establishment I have ever entered! They claim to be pro-woman and care, but they did little to care for me at all! I was lectured by the front desk clerk while she held her hand on her hip while I cried! She told me I was there for the wrong appointment! I asked her how I'm supposed to know that as they were the ones that scheduled me for an annual mammogram. She could have cared less and said there was nothing she could do and told me I would need to leave. So... read more
Another SCAM alert! Please read along with other commenters below. They did the same to me. I had a referral from my OBGYN for a baseline mammogram because of family history of breast cancer. Apparently they're saying something I said while in the visit at solis made them claim it was diagnostic, then they ordered an additional ultrasound. So they ran two tests, the second of which was completely unnecessary as they found nothing. I told them my dr didn't find any lumps, and that this was baseline. Yet they still found a way... read more
Business response:
Dear Laura, Our goal is to provide an exceptional experience to our patients at every stage of their journey. Unfortunately, it sounds like your experience was less than exceptional, and we are sorry for that. If you are willing, we would like to speak with you further about your concerns so we can learn from what happened and ensure this does not happen again. We will have our center leadership and patient accounts team look into your account to see how we can help with the charges. If you would email us at feedback@solisma... read more
This was my first time getting a mammogram. Worst experience ever. The receptionist was super nice. I would have rather her given me a mammogram. The tech knew it was my first time. I did not know where to place my body I felt like she was shoving me cause I was not relaxing cause I did not know what I was supposed to be doing. She explained nothing. I swear she pinched my nipple with the last image she took on purpose because I was being a little stiff, again cause i did not know what position I'm suppose to be in ca... read more
Business response:
Dear Marie, Our goal is to provide an exceptional experience to our patients at every stage of their journey - from scheduling to your appointment. It sounds like your experience was less than exceptional, and we are sorry for that. If you are willing, we would like to speak with you further about your concerns so we can learn from what happened and ensure this does not happen again. If you can email us at feedback@solismammo.com with your contact information, our Center Director will give you a call. Thank you for your feed... read more
SCAM ALERT 1st visit had 3D scan and provided medical history and prior mammogram results. Insurance company paid 100%. Was called back even though 3D should reduce the need for call back. Was ruled dense tissue which they already knew. Insurance company paid a portion of the fee and now I'm being billed almost $500 for the follow up. This sounds like a good way for them to have collect another $700+ for a second scan. I never got called back in the last 10 years when I was going to UTSW. I guess I'll go back to them ... read more
Business response:
Thank you for sharing your feedback. We never intend to "scam" our patients, and we truly apologize that you felt that way. The Center Director would like to speak with you regarding your experience. If you are willing, please email us your contact information to feedback@solismammo.com in order to keep your information private. We hope to hear from you soon, and we wish you the best.
I would not use this facility. After my initial visit, I received a letter that stated everything was normal, but no details. I asked my Dr. for a copy of the final medical report to give to a specialist. Upon reading the report I was surprised to learn that I had a biopsy clip in my left breast. The reason this is surprising is I have never had a biopsy. I have called numerous times to see if I can get someone to reread the films to determine if it was just an error in the report or if they actually read someone else'... read more
Business response:
Dear Cindy, We are very sorry to hear that you cannot get in touch with the Frisco office. The Center Director has been informed and would like to contact you as soon as possible. If you wouldn't mind, please send us your contact information in private message or email us at feedback@solismammo.com. We hope to hear from you soon so we can help you get everything you need. We wish you the best.
Frequently asked questions about Solis Mammography Frisco at Frisco Square
How is Solis Mammography Frisco at Frisco Square rated?
Solis Mammography Frisco at Frisco Square has a 4.5 star rating with 317 reviews.
When is Solis Mammography Frisco at Frisco Square open?
Solis Mammography Frisco at Frisco Square is open now. It will close at 4:30 p.m.