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South Bay Hyundai
- Automotive
- Torrance, CA
About this business
Location details
20433 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Great customer service and good facility. Great customer service and good facility. Good selection of cars. Friendly sales associate. Great service department.
Business response:
Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our team, from the sales floor to the service department. We work hard to provide excellent customer service and a comfortable environment, so it’s wonderful to know it made a difference. We appreciate your support and look forward to seeing you again!
Everyone I've met is very friendly. Everyone I've met is very friendly. My problem with this dealer is that their service department is either understaffed or inefficient. Service is very slow, there is confusion among some of the staff, and when parts are ordered it takes two weeks to get them, and then they don't notify you when the parts are in. Not ideal.
Business response:
Thank you for your honest feedback and for recognizing the friendliness of our team. We’re sorry to hear that your service experience hasn’t met your expectations regarding wait times, communication, and parts availability. We understand how frustrating that can be and are actively working to improve our staffing and processes to provide a smoother and more timely experience. Your input is valuable to us as we strive to do better, and we appreciate your patience. Please don’t hesitate to reach out directly if you’d like us t... read more
Awesome , great person I am happy and pleased with the Awesome , great person I am happy and pleased with the service. Keep him in the team
Business response:
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and appreciate your support for Kei. We’ll definitely pass along your encouragement to him. Looking forward to serving you again!
SB Hyundai made buying a car pretty painless. SB Hyundai made buying a car pretty painless. Good job, walked me thru everything with no hiccups.
Business response:
Thank you for the kind words! We're happy to hear that your car-buying experience was smooth and hassle-free. Our team works hard to make the process as easy as possible, and we're glad everything went off without a hitch. Enjoy your new vehicle, and thanks for choosing South Bay Hyundai!
Great service and was quick. Great service and was quick. Coffee and snacks are always a Plus for me. Thank you
Business response:
Thank you! We're so glad you enjoyed the quick service—and yes, we agree, coffee and snacks always make the wait better! We appreciate your visit and look forward to seeing you again soon.
I had a great experience at South Bay Hyundai purchasing I had a great experience at South Bay Hyundai purchasing my new Hyundai Ioniq 5N. Kevin Marroquin was straightforward and honored everything he said from the beginning — no hidden fees, no forced add-ons, and a smooth process from start to finish. I saved about $20,000 between rebates and the EV credit, which no other dealership came close to matching. I even spoke to Hyundai Palm Springs, and they told me they couldn’t get near the deal I got. Juan Santoro in finance ... read more
Business response:
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Kevin and Juan provided straightforward, honest, and transparent service throughout your Hyundai Ioniq 5 N purchase. It’s great to know we could help you save significantly and make the process smooth and stress-free. Your recommendation means a lot to us! Enjoy your new vehicle, and we look forward to serving you again in the future.
my experience was exceptional, Kevin Marroquin was and my experience was exceptional, Kevin Marroquin was and continues to be a top notch salesman. He continues to be available for questions and advice. I have and will continue to recommend him and Hyundai.
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that Kevin made such a lasting impression — his commitment to supporting you even after the sale truly reflects the level of service we strive for. It’s wonderful to know he’s been a reliable resource for your questions and advice. We sincerely appreciate your recommendation of both Kevin and Hyundai, and we look forward to continuing to exceed your expectations in the future!
Mace was excellent. Mace was excellent. My review is based on his service. I have an excellent rating on the prior quarter because of him.
Business response:
Thank you for highlighting Mace’s excellent service! We're thrilled to hear he made such a positive impact on your experience. We’ll be sure to share your kind words with him. Your continued support means a lot to us!
Terry was phenomenal! Terry was phenomenal! Not only did he help me find exactly the car I wanted, but he got me a price I was comfortable with. He is incredibly professional. I can't wait to send him friends and family so he can help them find their dram car, too!
Business response:
Thank you so much for your wonderful feedback! We're thrilled to hear Terry made your car-buying experience smooth and enjoyable, helping you find the perfect car at a price you loved. We appreciate your trust and look forward to welcoming your friends and family soon. Terry will be excited to hear your kind words!
Frequently asked questions about South Bay Hyundai
How is South Bay Hyundai rated?
South Bay Hyundai has a 4.6 star rating with 7,530 reviews.
When is South Bay Hyundai open?
South Bay Hyundai is closed now. It will open at 9:00 a.m.