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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | 9:00 a.m. to 7:00 p.m. |
Excellent customer service South County Lexus and my service advisor, Daven Anthony, always make my service experience pleasant and painless. They provide excellent service and contact throughout each service. This is the only dealership that I take my nx200t to for service. In addition, I am considering a new nx200t and the sales mgr has been very transparent with me on pricing and no pressure.
Will I recommend this dealership! Yes - I already have! Thank you Houston and David! You guys made what I wanted happen in a day! I was getting nervous and starting to lose hope that I wasn't going to get the vehicle I wanted and I was going to be stuck. But you two made my experience amazing!!! Thank you so much! I have already given David's number to a friend! Can't say I'm sorry that Lexus of Westminster lost my business and South County Lexus gained it. Hans in finance was awesome, relatable, trustworthy and funny! Thank... read more
Second time purchasing a car from South County Lexus My second experience purchasing a Lexus from your dealership was just as positive as my first time back in 2015. Mike Porter met me at the end of my warranty appointment and proceeded to negotiate in a timely, honest manner. We reached a deal realitively quickly and I was on my way with my new NX 300. All the other staff I dealt with, in service, technology set up, and finance-documentation were equally professional as Mike. Wouldnt hesitate to recommend your dealer and Mi... read more
Lexus buy. We appreciated the opportunity to make purchase decision at our own pace. Very easy process all around. Steven was informative, patient, helpful, knowledgeable. Patrick the same. Thank you.
purchase of vehicle overall, good experience. Fair price and quick turn around time to get purchase completed. Love the certified warranty. Dealership is very professional, clean and processes are working for customer satisfaction.
Great service! Service of my Lexus GX for a Takata airbag recall and 30K maintenance was handled very efficiently. The use of a loaner car made the experience totally seamless.
Amazing Service! Steven took care of us from start to finish. Very informative and professional! Everyone that we interacted with was very friendly and professional. Thank you for making this a very positive experience and for all of your time!
Business response:
Thank you Tim, everyone here at South County Lexus enjoyed working with you and we are all here for you in the future to assist you with anything you may need in the future. I personally appreciate you taking the time to leave such a wonderfull review. Regards, Steven Suh
Quality people, excellent service, informative experience 10 out of 10! Everyone we encountered at the dealership was top notch and people I would do business with again. They even stayed late to accomodate our schedule so we could complete the sale and go home with our car that night. If you want a low pressure, transparent, informative experience this place is for you. Much different (in a pleasantly surprising way) than what I mentally prepared myself for when I realized it was time to car shop.
Straight forward and friendly Negotiated price was quickly worked out in face of competition. Sales person was patient and not pushy. The finance person explained coverage options very clearly, but did not pressure me to purchase more than I wanted.
South County Lexus has a 4.7 star rating with 5,655 reviews.
South County Lexus is closed now. It will open at 8:30 a.m.