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South County Lexus

4.7

About this business

Location details

28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.76,324 reviews
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2024 LEXUS RX 350 BASE/350 PREMIUM/3 Owner's profile image
2024 LEXUS RX 350 BASE/350 PREMIUM/3 Owner 
a year ago

I liked that they a good job re-applying Zaktek and vacuuming the inside of my car. I didn't like that the service agent, Adam, took my entire key chain instead of just removing the skeleton key. He should not have taken my house key. 

Business response:

Thanks for your feedback! We're glad you loved the Zaktek application and car vacuuming. We appreciate your comments about the key chain and will ensure our team is more careful in the future. Your input helps us improve! 

2013 LEXUS RX 350 Owner's profile image
2013 LEXUS RX 350 Owner 
a year ago

Bud was helpful, engaging. Car works fine. 

Business response:

Thanks for the great feedback! We're thrilled to hear Bud made your experience enjoyable and that your Lexus is running smoothly. We appreciate your support and look forward to serving you again! 

2024 LEXUS ES 350 BASE/350 LUXURY/35 Owner's profile image
2024 LEXUS ES 350 BASE/350 LUXURY/35 Owner 
a year ago

I am happy for your good service thank you 

Business response:

Thank you for your kind words! We're thrilled to hear you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future! 

Jodi C.'s profile image
Jodi C. 
a year ago

Alex Cruz was the best service writer I have ever encountered . Thanks again JClark 

Business response:

Thanks for the fantastic feedback, Jodi! We're thrilled to hear that Alex made such a positive impression. Our team strives for excellence, and it's great to know it's recognized. We appreciate your support! 

2016 LEXUS GX 460 Owner's profile image
2016 LEXUS GX 460 Owner 
a year ago

Lexus is Lexus. Excellent service by Buddy 

Business response:

Thank you for your awesome review! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we appreciate your kind words about our service. Looking forward to serving you again! 

2018 LEXUS IS350 Owner's profile image
2018 LEXUS IS350 Owner 
a year ago

I always have a positive experience! The staff members are friendly, professional, and accommodating. The work is prompt and reliable. I'm very grateful. Thank you. 

Business response:

Thank you! We're thrilled to hear about your positive experiences with our team. Your kind words motivate us to keep providing exceptional service. We appreciate your support and look forward to serving you again! 

2023 LEXUS ES 250 BASE/250 LUXURY/25 Owner's profile image
2023 LEXUS ES 250 BASE/250 LUXURY/25 Owner 
a year ago

High quality maintenance experience administered in a reasonable timeframe! 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear you had a high-quality maintenance experience and that we met your timeframe expectations. Your satisfaction is our priority, and we look forward to serving you again! 

2019 LEXUS RX 450H BASE/450H F SPORT Owner's profile image
2019 LEXUS RX 450H BASE/450H F SPORT Owner 
a year ago

Hassan - the service advisor was excellent 

Business response:

Thank you for your kind words about Hassan! We're thrilled to hear that he provided excellent service. Our team is dedicated to ensuring a great experience for all our customers. We appreciate your feedback! 

2023 LEXUS ES 300H BASE/300H LUXURY/ Shopper's profile image
2023 LEXUS ES 300H BASE/300H LUXURY/ Shopper 
a year ago

It was a quick and easy transaction. An original sales person I was in contact with was not available the day I visited. There was another agent who was supporting the original sales person who took care of my needs. It was the shortest vehicle purchase I have ever experienced. 

Business response:

Thank you for your fantastic review! We're thrilled to hear that your vehicle purchase was quick and easy, even with a different agent stepping in. Our team is dedicated to providing a seamless experience, and we appreciate your kind words! Enjoy your new Lexus! 

Frequently asked questions about South County Lexus

How is South County Lexus rated?

South County Lexus has a 4.7 star rating with 6,324 reviews. 

When is South County Lexus open?

South County Lexus is closed now. It will open at 9:00 a.m.