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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I liked that they a good job re-applying Zaktek and vacuuming the inside of my car. I didn't like that the service agent, Adam, took my entire key chain instead of just removing the skeleton key. He should not have taken my house key.
Business response:
Thanks for your feedback! We're glad you loved the Zaktek application and car vacuuming. We appreciate your comments about the key chain and will ensure our team is more careful in the future. Your input helps us improve!
Bud was helpful, engaging. Car works fine.
Business response:
Thanks for the great feedback! We're thrilled to hear Bud made your experience enjoyable and that your Lexus is running smoothly. We appreciate your support and look forward to serving you again!
I am happy for your good service thank you
Business response:
Thank you for your kind words! We're thrilled to hear you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Alex Cruz was the best service writer I have ever encountered . Thanks again JClark
Business response:
Thanks for the fantastic feedback, Jodi! We're thrilled to hear that Alex made such a positive impression. Our team strives for excellence, and it's great to know it's recognized. We appreciate your support!
Lexus is Lexus. Excellent service by Buddy
Business response:
Thank you for your awesome review! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we appreciate your kind words about our service. Looking forward to serving you again!
I always have a positive experience! The staff members are friendly, professional, and accommodating. The work is prompt and reliable. I'm very grateful. Thank you.
Business response:
Thank you! We're thrilled to hear about your positive experiences with our team. Your kind words motivate us to keep providing exceptional service. We appreciate your support and look forward to serving you again!
High quality maintenance experience administered in a reasonable timeframe!
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a high-quality maintenance experience and that we met your timeframe expectations. Your satisfaction is our priority, and we look forward to serving you again!
Hassan - the service advisor was excellent
Business response:
Thank you for your kind words about Hassan! We're thrilled to hear that he provided excellent service. Our team is dedicated to ensuring a great experience for all our customers. We appreciate your feedback!
It was a quick and easy transaction. An original sales person I was in contact with was not available the day I visited. There was another agent who was supporting the original sales person who took care of my needs. It was the shortest vehicle purchase I have ever experienced.
Business response:
Thank you for your fantastic review! We're thrilled to hear that your vehicle purchase was quick and easy, even with a different agent stepping in. Our team is dedicated to providing a seamless experience, and we appreciate your kind words! Enjoy your new Lexus!
South County Lexus has a 4.7 star rating with 6,324 reviews.
South County Lexus is closed now. It will open at 9:00 a.m.