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Southpoint Honda
- Car Dealers
- Durham, NC
About this business
Location details
951 Southpoint Autopark Blvd, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was disappointed when I got in my car to leave the dealership, the plastic protective cover was on the seat, floor mat papers in the floor. Also I checked the fluids when I got home and they were not topped off. Maybe I was mistaken about the service that I was suppose to receive, but I thought that topping off the fluids was included in the service. I liked the friendliness of the people and the openness of the waiting area.
The entire staff was courteous and genuine. The best thing about the experience was NO HARD SELL tactics. thank you
I made an appt with a particular service advisor online, but was directed to someone else (-1). After service was complete (1 hr), car sat for another 30 minutes without anyone notifying me (-1). I finally had to ask for it. It was waiting for the keys - wrong, keys were in car (-1). It was truly waiting for the free car wash I had been promised, but too late, I had to go (-1). But: 2nd oil change free for my 2022 Pilot (+1).
Business response:
I am sorry for your experience and a manager will be reaching out to you. Scott Goodstein General Manager Southpoint Honda SGoodstein@hudsonauto.com
Southpoint Honda is great place to go to get your car serviced. I have no complaints.
I wish to commend Russell Willis, Southpoint Honda service consultant, for his courteous demeanor and for efforts to get the problem with my 2019 CRV resolved. He and the whole service team went above and beyond in seeing that the repairs to my car were completed expertly and expeditiously.
I love southpoint Honda! They anticipate your needs they are fair and reasonable and their service is above the rest!
Great customer service & car running great!
Another excellent service from Joe Defrancesco.
The manager listened to my concern and took care of everything promptly.
Frequently asked questions about Southpoint Honda
How is Southpoint Honda rated?
Southpoint Honda has a 4.6 star rating with 16,720 reviews.
When is Southpoint Honda open?
Southpoint Honda is closed now. It will open at 9:00 a.m.