This profile has been claimed by the business owner or representative.
Speed Pro Painting
- Drywall Installation & Repair
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Tried to get job started 2 months ago, but was hard to get any calls back. Finally got a call back, said I needed to put down deposit to get a job scheduled. Put down a $408 deposit and still didn't get a time scheduled. Finally after a month got them to come out. The owner Tara was extremely rude and unprofessional. Every time I contacted her she would ask if I had her money. She treated me as if I was untrustworthy and would not pay. After they did the painting, I noticed there were some spots that needed touching up. Ther... read more
Tara did the quote according to the pictures I sent with my phone. I thought this was very progressive since she could take a look at the job remotely and make a quote. She was punctual and we texted back and forth with questions. When her helper Cody arrived however, things started to fall apart. the pictures didn't show enough detail so this put Cody in a bad spot. I ended up running to Home Depot to buy some 3/8" drywall so Cody could do the taping and mudding. And chiseling the backsplash. Tara sent Cody with a hammer an... read more
Business response:
Hi I'm Tara Aldrich and I own this company. 99% of the time phone pictures work and expedite the bid process exponentially. That is why many estimators are starting to use them. I just want to point out that Cody called me immediately when he realized there was much more work than originally anticipated. I wanted to re-bid the job as the customer has stated and re-schedule the job because it was going to take additional time. The customer did not want to re-schedule so he OFFERED to go get the additional drywall that was nee... read more
**Attention AllMillennial's**Read Contractor's Response Before Ever Hiring!! This Company obviously doesn't want the business of young people!! <br /> <br /> My wife is pregnant (with twins!) and we wanted the babies' room painted and trim installed. SpeedPro Painting's website clearly states that this is what they do. We filled out the web form and scheduled an estimate. <br /> Upon seeing the bedroom, Tara became extremely rude with my wife and told her that they "don't do crown molding". She went on to make the comment th... read more
Business response:
I'm having a really hard time with the social media generation. They twist what actually happens into such drama. I absolutely was not rude to this customer or her husband. I think the email he re-printed is proof of that. I simply stated that we do not provide the service (at this time) that they requested. The wife at that point became very agitated and said 'NEVERMIND WE WANT SOMEONE TO DO IT ALL" so I left. I did however go one step further and asked a carpenter that I have worked with in the past if he was available for... read more
Tara and her crew did a fairly decent job, I just wish she would have been more up front with how many coats they can apply at once, how long that takes, that they may have to come back and if they do, that it will cost more. I also wish she would have checked the color of the paint we bought ahead of time so we would have known that it could take 3 or 4 coats. They also didn't put the electric switch plate covers that they removed initially back on the wall after the job was complete, no did they rehang the blinds they remo... read more
Business response:
I'm very disappointed to see this review. We went out of our way to accommodate this mans schedule. He called two days before he was to move in to his new home and we managed to complete his job even though our schedule was full. He had already chosen his paint color so I had no idea that it was an ultra deep base (bright red) and would require an additional coat. Our bid clearly states that some colors require more coats therefore additional costs. We didn't rehang the blinds because the paint was still wet when we left tha... read more
They were highly recommended on Angie's List. It was horrible. Sheconfused the day of the appointment.I showed her everything to do. They did 2 coats of painting, the second was put on top of wet paint. A lot of spots needed to be redone, but they did not do it. The ceiling had been patched in the past, but she said it was done wrong, but no other painters have had any issues with it in the past. It just needed to be painted with a textured roller. She told me today that she did not know when she should come back. I cancelle... read more
Business response:
This wasn’t the most pleasant experience for us either--there were two of us there working and she micro-managed every move we made. I tried to keep her calm fearing something like this would happen. She argued (and swore) at every one who called her on the phone including the cable woman who was just trying to make an appointment for service. We know because the conversations were on speaker. I did not confuse the day of the appointment, she did and I have the email to prove it. We did do two coats and it’s impossible to ap... read more
Remove wall paper and paint kitchen. Wall paper removal was adequate for the job. | |The paint selection and lack of consultation with the pros and cons of the various kinds of paint, as well as color selection, was inadequate as it turns out. The crew leader actually stated that they just assume the homeowner knows exactly what they want and possesses the expertise to make adequate selections of both texture, style, and color. | |The attention to detail was lacking thus necessitating a good half hour of touch up by myself t... read more
Business response:
We give each customer an "Estimate Pack" during our first meeting (the estimate), that explains the type of paint and finish we use for each surface. It also notes that Tara would be glad to help with a color consultation if needed and that we walk through every room when the job is completed to make sure you are 100% satisfied before we collect and leave. Unfortunately, this man did not request help from us before the job began and was not prepared with color choices or any of the above the morning we arrived for his one da... read more
I was really excited when I found an affordable painter... but you know what they say... You get what you pay for. From the very beginning of working with Speed Pro I knew something was off. I felt like Tara (the owner)was noticeablybusy (distracted), stressed, and irritated during the majority of the project and it made for a very uncomfortable environment (I work from home and so I was at the house during the entire project). Early in on the job Tara confused the colors that we had agreed to and she tried toblame mefor her... read more
Business response:
The report above was pretty much copied from an email that this customer sent us right after the job almost two moths ago. We can not guarantee 100% satisfaction if she does not allow us to complete the touch up process. It's obvious that she did not like me personally, but there is nothing I can do about that. What follows is our response to her email. Thank you for bringing your concerns to my attention. I’ve discussed your job with Timi, my job coordinator, and she will be happy to meet with you to address any concerns yo... read more
Telephoned and then visited website for an estimate, as requested on the contractor's phone message. Left all info and received absolutely no response from this contractor. Feel that responding on a timely manner is essential ... no response within more than a week is just not good customer service. <br />
Business response:
Thanks to Angie's list we are one of the most successful and BUSIEST painting companies in this area. We believe the majority of our reports reflect our work ethic, customer service and attention to detail. We are very sorry that we CANNOT answer every call or inquiry we receive. THERE ARE A LOT! Please know that we are working overtime to service as many customers as we can during this peak season.
Frequently asked questions about Speed Pro Painting
How is Speed Pro Painting rated?
Speed Pro Painting has a 4.7 star rating with 355 reviews.
When is Speed Pro Painting open?
Speed Pro Painting is closed now. It will open tomorrow at 9:00 a.m.