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Spring Valley Memory Care

4.8

About this business

Welcome to Spring Valley Memory Care in Las Vegas, Nevada. Our comprehensive Memory Care program is designed to enrich the lives of residents with Alzheimer’s and other forms of dementia. Feel safe knowing that your loved one is in a warm and welcoming environment receiving the utmost care and respect. 

Location details

8880 W Tropicana Ave, Las Vegas, NV, 89147, United States

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4.8251 reviews
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Anonymous's profile image
8 years ago

The place was clean, had a good ratio of residents to caregivers, they encourage socialization and provide ample enrichment activities. The private rooms were a good size and I like the fact that the fees come all inclusive with laundry, bathing, housekeeping, onsite doctor visits and a salon for hair cuts and manicures. 

Business response:

Thank you for leaving this detailed review about your experience with our community, we appreciate it. You really made our day today. 

Anonymous's profile image
9 years ago

The Emeritus at Spring Vally is Very clean. It is also Very friendly. My experience with the Emeritus at Spring Valley has been positive. So far so good. This is a nice community. Everyone is nice and friendly. 

Business response:

Pacifica Senior Living Spring Valley - Las Vegas, Nv Family, thank you for taking the time to leave us feedback. 

Anonymous's profile image
9 years ago

We've had a great experience with Emeritus at Spring Valley so far, I'd give them high marks across the board. They've really taken care of business when it comes to sorting out the prescriptions, doctors, etc., they're really on top of things. 

Business response:

Pacifica Senior Living Spring Valley - Las Vegas, Nv Family, thank you for taking the time to leave us feedback. 

Anonymous's profile image
9 years ago

My loved one has been at Emeritus at Spring Valley for about 2 months. She is in the memory care unit. She seems to be enjoying her stay there. The food is good and there are no issues with the organization of the dining experience. The staff to resident ratio seems good. They do have safety issues in place for the well being of the residents. This is a good community. 

Business response:

Hi, we are so pleased you enjoyed your visit to Pacifica Senior Living Spring Valley! 

Richard Gutierrez's profile image
Richard Gutierrez 
9 years ago

My Mom has only been at Emeritus at Spring Valley for about a week. To this point, everyone has been very cordial and attentive to her needs. We placed her there, because we felt that they would give her the best care possible. So far we are very satisfied with the level of care that she is receiving. Sincerely hope that this will continue and have no doubts that it will. 

Business response:

Thank you very much for your review. 

Loved one's profile image
10 years ago

Emeritus at Spring Valley did not end up being an option that worked out well for our loved one, but I think they would do a fine job caring for someone lower on the care needs spectrum. It was a nice looking place, and the staff were friendly, they just were not set up to provide the level of care we needed. 

Business response:

Thank you very much for your review. 

Anonymous's profile image
10 years ago

They’re competitively priced and overall pretty good service. It’s dedicated to just memory care as opposed to mixed use – with assisted living. There is enough parking, but there is a bit of a walk, but there is a drop off for your loved one. The friendliness of the staff and the environment looked interesting. 

Business response:

Thank you very much for your feedback. 

I. Arena's profile image
10 years ago

We used this community for respite. I just feel that they’ve got too much work, but I have to call so many times to arrange - to make sure that things are okay. They never call me back. I had my loved one there and they didn’t really know what she did at night. They didn’t give me all of her shampoo and stuff – it was just lacking in peace of mind. 

Business response:

We are sorry to hear that your experience with us at Spring Valley didn’t meet your expectations. We work diligently to make our seniors our top priority, and to keep lines of communication open with the resident’s loved ones. We have no reports on file for any missing items, including shampoo, and invite you to reach out to our community management team with any concerns you have regarding any items you feel may be missing. 

Anonymous's profile image
10 years ago

The activities seem pretty normal – like what everyone has. Make sure initially, at least for the first month or two – make sure you’re on top of things – especially the medication. The food is pretty good for the most part. Parking can be a little challenging. We’ve never had any issues with the laundry service. 

Business response:

Thank you very much for your feedback. 

Frequently asked questions about Spring Valley Memory Care

How is Spring Valley Memory Care rated?

Spring Valley Memory Care has a 4.8 star rating with 251 reviews. 

When is Spring Valley Memory Care open?

Spring Valley Memory Care is open now. It is open 24/7.