Spring Valley Memory Care

Anonymous 

on AplaceForMom

10 years ago

At this point I’m happy. As far as the facilities go, it’s as it gets. There are a few things. Nothing is perfect. I’d give cleanliness a 4.5 an A for effort. The staff gets a full 5 though. They provide all services so a four and a half. I think the only thing is that they could have more staff. I do my loved one’s laundry. When they do it things get misplaced – so I just do the laundry. As soon as I went into Emeritus - I knew this was the place for my loved one. 

Anonymous 

on AplaceForMom

10 years ago

All the things I rated were excellent. The only thing lacking is the continuity between caregivers between shift to shift to shift. You can tell one caregiver something and it doesn’t get passed on to the next shift. They are working with me to get this worked out. It has shown improvement. If I knew what I know today when I made the choice to place my dad here, I’d still place him here. The food is okay. I’ve had the food several times. 

Preston Lloyd 

on AplaceForMom

10 years ago

It's very nice. The food is very good we have all eaten there. The executive director Emily is right on top of things. They take residents on outings, and they have religious services, and entertainment come in. I chose Emeritus because of the people, and how they were able to calm me down, and check in on me through this difficult process. They were very helpful in terms of giving me good advice about what to expect and how things would go.