Springtree Senior Living's cover image

This profile has been claimed by the business owner or representative.

Springtree Senior Living

4.6

About this business

Location details

4201 Springtree Dr, Sunrise, FL, 33351, United States

Get directions
4.6535 reviews
Select a rating
Jessica B's profile image
Jessica B 
4 years ago

the tour guide was very informative. the models gave us a great idea of what the community is like. very clean and friendly staff. 

Business response:

Thank you for leaving this detailed, high-star review about your experience with our community! 

L . P.'s profile image
L . P. 
4 years ago

when we made the decision to choose Pacifica, they were very welcoming and hospitable during the move in process. they had a note on my loved one's door that said "welcome home" with her name. although my loved one chose a studio, its a very nice room and it has everything she needs. they were a little slow getting on board with cleaning her room on a weekly basis, so she did have some complaints about that in the beginning. the community is very well kept, the hallways and common areas are nice. the dining service does have... read more

Business response:

Thank you for leaving this detailed, high-star review about your experience with our community! 

Alicia K's profile image
Alicia K 
4 years ago

This community is in a hidden back area where you had to go through a neighborhood. It looked run down and the price changed with the level of care. The style of the room was also a quad with a joint living space and I did not want this for my loved one. They did not seem as friendly as another community we went with either. The residents also did not seem very energetic. 

Esteban's profile image
Esteban 
4 years ago

I found that this is the best place for my mom. They were able to accommodate the special care that my mom needed. The staff are excellent to work with. There is only a floor nurse for us to reach out, and there are no phones in the resident's rooms and this bothers me as I would like to speak to my mom directly. 

Business response:

Thank you for leaving this detailed, high-star review about your experience with our community! 

anonymous's profile image
anonymous 
4 years ago

Pacifica Sunrise is a beautiful facility, they had just redone the place when we went to tour. The staff were all very nice, we just did not get the warm and fuzzy feeling we were looking for. There was no follow up after we left. 

Business response:

We're glad to hear you enjoyed your visit. Thank you for taking the time to leave a positive review, have a great day! 

Alan G's profile image
Alan G 
4 years ago

Very good. [name removed] was very professional and walked us through the process of care options. She helped us in the decision making process by answering our questions and making helpful suggestions. 

Business response:

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Sunrise. Thank you again, we hope you have a wonderful day! 

Maricar W's profile image
Maricar W 
4 years ago

[name removed] did a wonderful job at giving a very thorough tour of the facility. She was very kind and patient and explained all options for levels of care and living accommodations. 

Business response:

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Sunrise. Thank you again, we hope you have a wonderful day! 

Lance W's profile image
Lance W 
4 years ago

The tour was very informative. [Name removed] was knowledgeable and very helpful on all levels. She was wonderful! 

Business response:

Lance, thank you for sharing your positive experience at Pacifica Senior Living Sunrise. We look forward to your next visit! 

Christine C's profile image
Christine C 
4 years ago

[Name removed] was extremely knowledgeable and patient as she toured the facility with us. She made sure we felt comfortable making our decision. 

Business response:

Christine, we're happy you found our staff to be so supportive during your experience at Pacifica Senior Living Sunrise! Thank you for letting our team know how we did. 

Frequently asked questions about Springtree Senior Living

How is Springtree Senior Living rated?

Springtree Senior Living has a 4.6 star rating with 535 reviews. 

When is Springtree Senior Living open?

Springtree Senior Living is open now. It is open 24/7.