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St. Francis Healthcare Center

4.2

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Location details

718 Bartlett Ave, Hayward, CA, 94541, United States

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4.275 reviews
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Veronica R.'s profile image
Veronica R. 
rating
3 years ago

My brother has been admitted to St. Francis for about 3 weeks and we have been pleased from the day of arrival. A rehab center was a scary thought for our family being that our brother has a seizure disorder and intellectual disability . He was admitted for rehab on his back and therapy has been fantastic . Mary Parayno the case manager has been AMAZING along with the nurses and therapists. Mary has addressed all our concerns and has made us feel at ease with his care. Any concerns we may have whether in person or by ph... read more

Tony C.'s profile image
Tony C. 
rating
3 years ago

My mom was there from Dec to Feb 2023 for her to regain her strength. Started rough only because she didn't want to be there she was crying calling me. So i went in the morning to see what was going on. By the time i got there she was happy and she told a nurse i wish i knew her name. But she spoke with mom and made her feel comfortable. She loved the food which she was not eating at home so this was great. They did the best they could because there is always some coming in and going and they don't know who they are going t... read more

Jerome R.'s profile image
Jerome R. 
rating
3 years ago

My friends mom was recently admitted here, and I was feeling sorry for her just cause of what you hear about some other facility in the news. Me and my friend went to go visit her to go say hi and keep her company for a bit. I was pleasantly surprised when we got there. Front desk and staff was very friendly. The nursing staff was very kind and was very attentive. When we got to my friends mom's room, she looked very happy and seems like they have been well taken care off. Her room looked nice and very clean. There isn't any... read more

Rob S.'s profile image
Rob S. 
rating
4 years ago

I found the staff to be very attentive. If you require the care of a rehab facility, I highly recommend this place. If I find myself requiring the use of St Francis, I would without hesitation return. 

Brian R.'s profile image
Brian R. 
rating
5 years ago

My aunt was admitted to this facility and although it's not as big as most places the hospital mentioned to us, it was cozy and well kept. The staff was great and they treated her very well, specially during a pandemic. Proper safety protocols were in place to prevent Covid infection as well. 

Patt M.'s profile image
Patt M. 
rating
5 years ago

The facility is top notch, clean and the staff is very competent, courteous and professional!!!! Small facility and the nursing & physical therapy staff could not have been more conscientious in their care. Our Mom has made wonderful progress in the few weeks she has been in their care - from not being able to walk or dress herself - to walking short distances, and now needs little assistance to do everyday things we take for granted. I love how they are transparent with everything from start to finish. St. Francis' staff ... read more

Jude S.'s profile image
Jude S. 
rating
5 years ago

May 8,2021-My experience this past week was far better than the week ending May 1,2021. SHOUTOUT to the clinical liaison team for going out of their way to address any feedback we have in regards to our mom's condition who has a very high risk of falling(her dimentia only makes it worse). The staff are better coordinated and left nothing to chance by adding the good old bell to supplement a call Light and pressure type alarm to ensure my mom doesn't walk to the restroom by herself. While there are still areas of improvement ... read more

Rio M.'s profile image
Rio M. 
rating
5 years ago

Awesome care!!! The staff is very warm, friendly, and accommodating. They try their best to make sure the needs of our loved ones are met. This place was highly recommended. 

Nina C.'s profile image
Nina C. 
rating
5 years ago

The management staff are very accommodating and flexible, especially coming from out of state, when we were visiting my Mom and Auntie. Leo, from admission, made the transition very smooth including the transportation when we transferred my Mom from SF nursing home to be with her sister at St. Francis. Carla, the DON, responded quickly when requested for Mom and Aunt to be in the same room. Jinal, the rehab director, keeps me updated about my Mom's progress on a regular basis. It was fun to watch and participate during Mo... read more

Frequently asked questions about St. Francis Healthcare Center

How is St. Francis Healthcare Center rated?

St. Francis Healthcare Center has a 4.2 star rating with 75 reviews. 

When is St. Francis Healthcare Center open?

St. Francis Healthcare Center is open now. It is open 24/7.