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Standard Service - Heath
- American
- Heath, TX
About this business
Location details
4240 Ridge Rd, Heath, TX, 75032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Everything is as just ok. I understand it was a busy night but we never got a drink refill, ordered a drink from the bar that we never received and my food came out cold. Our main waitress was nice but we didn't see her much and the person running the drinks from the bar was incredibly rude every time they brought drinks to the table.
Love love love Standard Service! We also got the shrimp lettuce cups which are always amazing, truffle fries, and froze! I just wish they would bring back the frozen mangonada! That was the BEST drink!!!
Business response:
We're thrilled to hear that you love our service and food, Kathryn! We appreciate your feedback on the frozen mangonada and will definitely take it into consideration. Thank you for choosing Standard Service - Heath!
This is a place you definitely want to go and sit down at. Food and drink selection are great! Nice outdoor seating for parents to enjoy themselves while being able to watch their kids play in the large open area with other kids. Friendly staff that make the experience even better. Highly recommended.
Business response:
We appreciate your kind words and are thrilled to hear that you enjoyed your experience at Standard Service - Heath. Thank you for recommending us!
We booked a reservation for a large group a day in advance of playing in a baseball tournament in the area. We were driving from nearly 6 hours away. Our tournament was cancelled due to rain while we were on the way to Rockwall. Sadly, we had to turn back and head home. We attempted to cancel the reservation that evening but a lack of service in dusty West Texas caused the email to stagnate. The following day, a cancellation was sent to their automated reservation system 7 hours prior to the reservation time, which made all ... read more
Loved loved loved the atmosphere! Food was delicious! Would definitely come back here and seems like a great place for special events such as celebrating a birthday.
Business response:
Kerri, we are thrilled you enjoyed your experience with us! Come back and see us soon here at Standard Service Heath! - Drew Tharp, Service Manager
Waited 45 minutes just to be seated at a picnic table 5 feet from the parking lot. Asked for a regular table and they said I would have to wait another hour. Also my kid got hit in the head with a baseball while we were waiting
What a beautiful Sunday to eat outdoors! We chose this place because we have kids and they could play outside. The kids had a great time. We were greeted by the host and she was very sweet. Madison was our server and she was wonderful, attentive and friendly! Thank you Madison. West even checked in on us to make sure we were all having a great time. Great team work overall. The food was brought to our table and drinks were kept refilled. A big Thank You!
I like Standard Service for the great outdoor seating. The food is OK to great, depending on the dish. My favorite is the grilled salmon and Brussels Sprouts. My son's favorite is the loaded grilled cheese and tomato soup. The cocktail quality is always good and my husband enjoys their on-tap beer selection. The things that ruins it all are the loud music and inexperienced, young wait staff. I have eaten at certain tables, both inside and on the patio, where I can't hear my table mates talking next to me - that's how loud th... read more
Business response:
Thanks for sharing that with me, Erin. I'm really sorry about the trouble you've had. We'll take a look at this with our team and do our best to make it better for everyone. Thanks for letting us know. We have listened and have made appropriate changes to music being more family friendly! If you have anything else, feel free to give us a call at (469) 651-1100. Look forward to seeing you soon at Standard Service- Heath. Drew Tharp, Reception Manager
There's only a couple things I would fix about this place. No problem when we go and it's just myself and daughter, but when we have a large group it's always a problem even if we made arrangements ahead of time! Not good!!
Business response:
We apologize for the inconvenience you experienced with your large group. Please give us a call at (469) 651-1100 so we can address this issue and ensure a better experience in the future.
Frequently asked questions about Standard Service - Heath
How is Standard Service - Heath rated?
Standard Service - Heath has a 4.5 star rating with 2,348 reviews.
When is Standard Service - Heath open?
Standard Service - Heath is open now. It will close at 10:00 p.m.