This profile has been claimed by the business owner or representative.
We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
7007 Indiana Ave, Lubbock, TX, 79413, United States
Get directionsThank you to all of your staff that cared to make sure that I was ok when another ER didn't care!
Business response:
Hello Ms. Jackson, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. . We hope you're feeling better and thanks again.
Awesome stayed late but treated us with respect
Business response:
Hello Ms. Cruz, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again.
We go here for all of our “emergencies”. Kevin Lowery is always there and he’s the best! Their standard of care is fantastic!
Business response:
Hello Ms. Cooper, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again.
My experience with Star ER was great. Not my accident but the nurse and the doctor were very good. I felt at ease and they were so polite and the care was excellent. I will use them again.
Business response:
Hello Ms. Mclaughlin, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again.
They got us back quickly. A male physician with dark hair and glasses provided excellent care for my daughter when she had a concussion. She was very nervous and he played with her when assessing saying he saw a chicken nuggets and fries in her ears. I appreciate they gave us copies of the CT.
Business response:
Hello Ms. Kineman, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're daughter is feeling better.Thanks again.
Star ER has been serving our family since they started with every visit being a Five Star experience. Now with them taking insurance I no longer have to summit my expenses but simply pay my co-pay. This trip was for three stitches in my leg which took thirty minutes from time I checked in to out. Thank you Star ER.
Service was exceptional. The staff from the front office check in to my RN, DR, rad tech were great, caring, informative n friendly. Not to mention that we didn’t have to wait to be seen we were out in relatively decent time and just an overall great experience from an ER facility. My hats off to Anna Morin and her staff they’re amazing.
Business response:
Hello Ms. Lopez, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. You hit the nail on the head.....Anna and her staff are amazing! We hope you're feeling better and thanks again.
Really impressed by the care given by the doctor and nurse staff with my daughter's recent visit. The doctor was very attentive and caring. The ease of intake and release procedures was noted. Also impressed by the cleanliness of the facility which makes you feel safe.
Business response:
Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again.
Quick response professional staff. Short wait time
Business response:
Hello Ms. Sutton, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again.
STAR ER has a 5 star rating with 1,461 reviews.
STAR ER is open now. It is open 24/7.