STAR ER's cover image

This profile has been claimed by the business owner or representative.

STAR ER

4.6

About this business

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

Get directions
4.61,653 reviews
Select a rating
Flora L.'s profile image
Flora L. 
3 years ago

Service was exceptional. The staff from the front office check in to my RN, DR, rad tech were great, caring, informative n friendly. Not to mention that we didn’t have to wait to be seen we were out in relatively decent time and just an overall great experience from an ER facility. My hats off to Anna Morin and her staff they’re amazing. 

Business response:

Hello Ms. Lopez, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. You hit the nail on the head.....Anna and her staff are amazing! We hope you're feeling better and thanks again. 

Karen's profile image
Karen 
3 years ago

Really impressed by the care given by the doctor and nurse staff with my daughter's recent visit. The doctor was very attentive and caring. The ease of intake and release procedures was noted. Also impressed by the cleanliness of the facility which makes you feel safe. 

Business response:

Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Rebecca S.'s profile image
Rebecca S. 
3 years ago

Quick response professional staff. Short wait time 

Business response:

Hello Ms. Sutton, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Jan R.'s profile image
Jan R. 
3 years ago

Sweet doctor and nurse. And appreciated their care. Doctor took time to call later to check on me. I always feel safe there is why I chose it. 

Business response:

Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Alyssa P.'s profile image
Alyssa P. 
3 years ago

Kevin was awesome and made me feel better even though I was so sick. 

Business response:

Hello Ms. Payne, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Keenan C.'s profile image
Keenan C. 
3 years ago

Great experience with friendly, helpful Staff. 

Business response:

Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Sylvia H.'s profile image
Sylvia H. 
3 years ago

All staff were wonderful! Very caring, considerate and efficient! My mom is 88 almost 89 very cautious of physicians, but there she felt very comfortable & trusted Dr Thomas Griffith. 

Business response:

Hello Ms. Garcia, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We are so thankful your mom felt so comfortable with Dr. Griffith. Thank you for passing that along! Please get well soon and thanks again. 

Lamoine H.'s profile image
Lamoine H. 
3 years ago

This was my first experience with a stand alone ER. My experience at Star was outstanding. The staff was so friendly from the front office, physician, nurses, to the manager. I will be back if needed. What a great facility!!! 

Business response:

Hello, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again. 

Roxanne T.'s profile image
Roxanne T. 
3 years ago

Was tested for covid, flu, and strep. No waiting. I was tested and received results promptly 

Business response:

Hello Mr. Tyler, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again. 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.6 star rating with 1,653 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.