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STAR ER

4.9

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.91,448 reviews
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Casey E.'s profile image
Casey E. 
2 years ago

There was no hassle checking in. I didn’t have to wait 15 hours (literally) to be called back and see a doctor. I was there maybe a total of 45 minutes. Everyone was very kind and professional. They didn’t make you feel unwanted or that your issue wasn’t important to them. 

Business response:

Hello, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Pearl location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Judy W.'s profile image
Judy W. 
2 years ago

My experience was great. The staff was courteous and friendly. The Dr. and staff took very good care of me. Thanks for working hard to make my experience a positive one. 

Business response:

Hello Ms. Wuensche, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Kathryn R.'s profile image
Kathryn R. 
2 years ago

The doctor and nurses were compassionate and responsive to my needs and requests. The service was excellent and the wait was not as long as expected. 

Business response:

Hello Ms. Rainwater, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Paul D.'s profile image
Paul D. 
2 years ago

Very helpful, friendly, and knowledgeable. 

Business response:

Hello Mr. Durham, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Connie S.'s profile image
Connie S. 
2 years ago

Everyone was so wonderful and took care of my mom with compassion and tender care. 

Business response:

Hello Ms. Smith, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Gilley G.'s profile image
Gilley G. 
2 years ago

thorough and efficient. Treated with respect. Sorry nothing can be done about viruses. 

Business response:

Hello, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Marsha R.'s profile image
Marsha R. 
2 years ago

Wonderful! Friendly staff, short wait time. They can do almost anything there! I will definately go again, should anything happen! 

Business response:

Hello Ms. Rice, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Leigha W.'s profile image
Leigha W. 
2 years ago

Very fast care and very nice staff. 

Business response:

Hello Ms. Williams, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Sharon M.'s profile image
Sharon M. 
2 years ago

Very pieased 

Business response:

Hello Ms. Mcinroe, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,448 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.