Starlite Recovery

Jeni A. 

on Yelp

a year ago

Folks seeking professional help need to know the truth about this place before they seek life changing/saving care. I've seen first hand how this place operates as I worked there for two years. The techs would take pictures of the patients and their belongings (confidential information) with their own personal cell phones because the company's camera was never working. The employees would have negative conversations about the patients at the tech station and the patients would complain of overhearing said conversations. Ther... read more

BA L. 

on Yelp

4 years ago

Don't go here. As a healthcare provider and family member of someone who went here for alcohol recovery, this place is not the place. Yes, the rooms in detox are shared which is not the problem. The problem is that little tiny armoire that you see that supposed to be sure to put both peoples clothes in. He only took 7 shirts and a jacket and 5 pants to hang and it was full and he was told he would have to take half out and share with the roommate. Even the hospitals with share room have separate closets for belongings. Ther... read more

Ni G. 

on Yelp

7 years ago

Do not go to this facility, I have done the residential and detox. With the exception of the counselors, this place is not recommended and then they advised to go to the crossroads home where it's even worse for sober living. Ask many many questions and don't be convinced that you're making the right decision based on their recommendations. Every treatment will tell you what you want to hear! Plus they have fees for laundry , phones and etc. Also, they lowered the time spent for the "Freedom" Group. Please do your research! 

Stacey H. 

on Yelp

7 years ago

Misleading information, inconsistent rules, family members not receiving promised information for family weekend, rooms so hot they issue fans mid winter, heroin overdose inside the facility, short staffed, are but a few of the reasons this is NOT the place to find help. 

Laura Y. 

on Yelp

8 years ago

This place is SO unorganized. I was here for a few days coming from Houston Tx which is 5 hours away. The website is inaccurate as it states you'll see a counselor often.:which most hadn't seen one and they had been there for over a week. There is no equine therapy, zip lining, ropes courses, pool, trails, or acupuncture like it says on their website. Highly disappointed. If you're in Texas and looking for a good rehab center try the PARC or the Right Step. Those are the best ones I've been to and are probably the best in Te... read more

Eric P. 

on Yelp

8 years ago

This place is the worst recovery center I have ever seen!! It is dirty and very noisy!! There a lot of drugs brought in there by patients who have people from the outside to supply them!! Theft is rampant!! The counselors do not give a crap and you hardly ever get to se them!! There have been several people that have died there while in treatment!!! Stay away from this place at all costs!!!!!! 

Rachel G. 

on Yelp

8 years ago

We had a very bad experience with Starlite for the following reasons: 1. A patient committed suicide on the premises during the first week which was very traumatic for my son and the other patients. The suicide, plus the abrupt departure of one of Starlite's therapists seemingly caused their management team to go into crisis mode, and as a result, my son did not receive the time, attention and therapy that he should have received as per the contractual agreement. 2. My son did not have an individual therapy session until... read more

M C. 

on Yelp

10 years ago

Unorganized and the counselors are terrible. Only meet with patient for an hour once a week. Rest of the time is meetings. A lot of money to meet with an average (at best) counselor once a week. When you ask questions they get offended and are rude. Place is rundown and depressing. They don't work with families to help educate them how to be prepared for their loved on when they come home. Very unprofessional in conversations over the phone. They are in it for the money and could care less about the patients or their famili... read more

Alicia I. 

on Yelp

11 years ago

I was given the run around, ignored and lied to. First of all, my son was admitted for a 45 day program, but only stayed 30 days. I was quoted an original private pay price of 18,600 but they encouraged the 45 day program to the tune of 24,750. After my son left, they agreed I was due a refund, told me it would be "less" because he "broke the contract" (they refuse to show me where it says that) and that the refund would be 6000. When only half that was refunded, I called to see what happened, and after about five calls and... read more