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Station Dental Arvada
- Dentists
- Arvada, CO
About this business
Location details
6316 Ward Rd Unit 15, Unit 15, Arvada, CO, 80004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 5:30 p.m. | |
| Wed | 07:00 a.m. to 5:30 p.m. | |
| Thu | 07:00 a.m. to 5:30 p.m. | |
| Fri | 07:00 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We recently stopped using Station dental after some questionable diagnosis and have been harassed ever since. A full year after leaving their practice they have been harassing me and my wife over a $30 charge they cannot explain or prove. I have disputed it repeatedly and my wife has asked for an explanation but did not receive a call back. Now they sent us a threatening letter saying they are sending us to collections over a $30 charge they still can't explain.....
We recently stopped using Station dental after some questionable diagnosis and have been harassed ever since. A full year after leaving their practice they have been harassing me and my wife over a $30 charge they cannot explain or prove. I have disputed it repeatedly and my wife has asked for an explanation but did not receive a call back. Now they sent us a threatening letter saying they are sending us to collections over a $30 charge they still can't explain.....
They suggested to replace all my kid's fillings. They also charged over us 1k copays that was more than the insurance company's estimates, but they never return any overcharged copays.
They suggested to replace all my kid's fillings. They also charged over us 1k copays that was more than the insurance company's estimates, but they never return any overcharged copays.
Got a crown put in by them just over a year ago and it fell apart. I called them to see what they could do and all they told me was that they would just do the same procedure for the same cost. Awesome would love to go back and pay $2000 for it to fall apart within a year again.
Business response:
Connor, I can't discuss your treatment here but we do warranty all of our work - 5 years for crowns - for our active patients. Please note, the following warranty guidelines are in place for a reason: "You must maintain a schedule of regular recall appointments including a minimum of an oral exam every 12 months, a cleaning every 3-7 months, bitewing x-rays every 12 months and comprehensive x-rays every 5 years" ALSO "The warranty is null and void if the failure of the restorative work is due to: - Abuse or negligence throug... read more
Got a crown put in by them just over a year ago and it fell apart. I called them to see what they could do and all they told me was that they would just do the same procedure for the same cost. Awesome would love to go back and pay $2000 for it to fall apart within a year again.
Business response:
Connor, I can't discuss your treatment here but we do warranty all of our work - 5 years for crowns - for our active patients. Please note, the following warranty guidelines are in place for a reason: "You must maintain a schedule of regular recall appointments including a minimum of an oral exam every 12 months, a cleaning every 3-7 months, bitewing x-rays every 12 months and comprehensive x-rays every 5 years" ALSO "The warranty is null and void if the failure of the restorative work is due to: - Abuse or negligence throug... read more
I was booked for 80 minutes according to front desk for my wisdom teeth removal.(All 4) The surgeon was done within 30 minutes, and I just remember the dental assistant dragging me out as if they were in a hurry. Why be in a hurry if I'm booked for 80 minutes? Currently on day 4 since removal, and something was really bugging my gum. I asked my husband to check, and guess what it was? A CHUNK OF TOOTH!! TAKE YOUR TIME! How disrespectful and rude to charge $1,800+ for this procedure just so you can be rushed and still have ... read more
Business response:
Hi Ana. Our Oral Surgeon tried reaching out to you and did leave a message. It sounds like your concerns are valid, and there are very relevant explanations for much of what you've experienced. Many normal things that can be misinterpreted if you don't reach out to us if you have these concerns. This is why we give your ride the post-op information and the Dr's personal phone number at the end of the procedure. Please reach out to us so we can go over your concerns with you. We definitely don't try and rush our patients - ... read more
I was booked for 80 minutes according to front desk for my wisdom teeth removal.(All 4) The surgeon was done within 30 minutes, and I just remember the dental assistant dragging me out as if they were in a hurry. Why be in a hurry if I'm booked for 80 minutes? Currently on day 4 since removal, and something was really bugging my gum. I asked my husband to check, and guess what it was? A CHUNK OF TOOTH!! TAKE YOUR TIME! How disrespectful and rude to charge $1,800+ for this procedure just so you can be rushed and still have ... read more
Business response:
Hi Ana. Our Oral Surgeon tried reaching out to you and did leave a message. It sounds like your concerns are valid, and there are very relevant explanations for much of what you've experienced. Many normal things that can be misinterpreted if you don't reach out to us if you have these concerns. This is why we give your ride the post-op information and the Dr's personal phone number at the end of the procedure. Please reach out to us so we can go over your concerns with you. We definitely don't try and rush our patients - ... read more
Very annoyed! I was supposed to be seen Monday 6/1/2020 and that appointment was rescheduled for the following Monday at 11:30 but got emails and texts that it was at 2. I noticed a complete change in dental staff and they don't do a great job. The gentleman who did my temporary crown was asking the assistant questions the whole time and talking about how he still had to shadow other dentists! It did not exactly fill me with confidence. It too FOREVER and I was in a lot of pain during and after. Seems to be a bunch of newbie... read more
Business response:
Hi Kate, I'm so sorry you had a poor experience with us, especially after you left such a good review previously. Unfortunately there have been a lot of changes, and COVID has compounded to the challenges with our team and with companies we use for appointment reminders. Dr. Rudnick's team is still here, however, and we can make absolutely sure you're scheduled with her! That does not change the fact that we pride ourselves on our patient experience and we fell short. I can assure you, Dr. Chen is very skilled and confident.... read more
Frequently asked questions about Station Dental Arvada
How is Station Dental Arvada rated?
Station Dental Arvada has a 4.5 star rating with 738 reviews.
When is Station Dental Arvada open?
Station Dental Arvada is closed now. It will open at 7:00 a.m.