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Stephanie Hertel (NMLS #920930)
- Mortgage Lenders
- Roseville, CA
About this business
Big Valley Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. Founded in 1990, we are one of the fastest growing full-service mortgage bankers in the Sacramento and Central Valley areas. Our Goal - provide families with an opportunity to purchase a home by helping them secure the best possible loan at the most favorable rate and terms. We are committed to serving our customers a... read more
Location details
3000 Lava Ridge Court, Suite 220, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedStephanie is an amazing loan originator. She explained every step of the way and was always there to answer any questions or concerns we had. Our loan closed fast and it was a very smooth transaction.
Business response:
Thank you so much! It was my pleasure assisting you & your husband -- incredibly easy to work for and I'm so happy to have been a part of this big step in your lives :-)
Steph was quick and a wizard with numbers to help us purchase our new home
Business response:
Thank you, Brittany! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
Stephanie is a valuable member of my team. I have complete confidence when referring my clients to Stephanie. Her communication is awesome (which is the biggest complaint I hear from clients who use other lenders) and she is super resourceful. I know that my clients are getting Gold Star Service when I send them to Steph. I have also used Stephanie and her team at Big Valley Mortgage have done my own personal mortgages -- we closed a ReFi in August. Super fast and easy!!
Stephanie is a huge asset to my business. I have referred executives, doctors, first time home buyers, and people who are coming back to home ownership after financial disaster. I know if I send a buyer or a past client looking for refinancing options to Stephanie, she will treat them like gold! (and she makes me look good!!)
Stephanie is the best of the best. She truly cares about her clients and puts in a lot of hard work throughout the entire process to make sure everything goes smoothly! She also has an incredibly fun personality 😁 I highly recommend her for all your home loan needs!!!
Business response:
Thank you Jenn for your kind words & for sharing your experience! It’s been a privilege to be able to assist you and your family 🤗
STEPHANIE Hertel was an excellent loan officer to work with! She help us look for the best rate and made the process go easy. She explains the process well, communicates updates often, and is well organized. She made our closing date went fast and smooth.
Business response:
Thank you so much for your kind words, Sieang &. Vue really appreciate you taking the time to share your experience with me. Cheers, Stephanie Hertel (NMLS #920930)
Ten stars!! As a Realtor in Sacramento, Stephanie is my preferred lender to work with and I refer her to all my buyers because I know she’ll serve them well. Steph’s bi-weekly (sometimes more frequent) updates are so helpful and her communication is very appreciated. Steph’s work style helps keep everything on track and all parties informed. The way Steph communicates and explains terms and the loan process to my clients leaves everyone involved feeling cared for, heard, and supported throughout what can sometimes be a stres... read more
Ten stars!! As a Realtor in Sacramento, Stephanie is my preferred lender to work with and I refer her to all my buyers because I know she’ll serve them well. Steph’s bi-weekly (sometimes more frequent) updates are so helpful and her communication is very appreciated. Steph’s work style helps keep everything on track and all parties informed. The way Steph communicates and explains terms and the loan process to my clients leaves everyone involved feeling cared for, heard, and supported throughout what can sometimes be a stres... read more
My husband and I were looking to purchase a home and had very little to put down. Stephanie found a program that worked for us, helped us through the every step of the process and when it looked like the house was going to close later than expected she was able to get the loan to close on time. We really appreciate all her hard work.
Frequently asked questions about Stephanie Hertel (NMLS #920930)
How is Stephanie Hertel (NMLS #920930) rated?
Stephanie Hertel (NMLS #920930) has a 5 star rating with 152 reviews.
When is Stephanie Hertel (NMLS #920930) open?
Stephanie Hertel (NMLS #920930) is closed now. It will open on Thursday at 9:00 a.m.