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Sterling Service Group

4.8
  • Lake Zurich, IL

About this business

Location details

1150 Ensell Rd, Lake Zurich, IL, 60047, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8307 reviews
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Alex J.'s profile image
Alex J. 
4 years ago

Joe Kalas is great, and in addition, responded to a call to his cell phone. He was here the next morning! 

Business response:

Thank you so much for your kind words, Alex. We really appreciate you taking the time out to share your experience with us. Cheers, Sterling Service Group 

Ron O.'s profile image
Ron O. 
4 years ago

John has been our service manager since we purchased our new condo and subsequently the SubZero / Wolf appliances. He is knowledgeable and provides great service and a wealth of information. John spends as much time is as needed to inform us of our appliance regular maintenance. 

Business response:

Hi, Ron. We appreciate the kind words and are glad we could provide you with a positive experience! 

Deby F.'s profile image
Deby F. 
4 years ago

Isaac and Manny did an excellent job. They were very polite and personable. Very nice men. Their work was efficient and neat. They were careful and explained what they had done and put everything back as it was. I certainly appreciate their thoroughness. 

Business response:

Hi, Deby. Thank you so much for taking the time to share your experience. We are glad we made such a positive impression with you.  

Judy H.'s profile image
Judy H. 
4 years ago

Sterling Is very dependable and efficient. We have used their services many times over the years. Our technician Issac was very knowledgeable, polite and kind. 

Business response:

Hi, Judy. Thank you so much for leaving us a wonderful review!  

Catherine W.'s profile image
Catherine W. 
4 years ago

The person who serviced our Subzero explained everything in detail. He was polite and a good worker who completed tasks well . 

Business response:

Hi, Catherine. We are happy to hear that you had a positive experience with us!  

William G.'s profile image
William G. 
4 years ago

The repairman finished quickly and was able to fix our stove without having to order parts. 

Business response:

Hi, Mari. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Diane S.'s profile image
Diane S. 
4 years ago

Trevor was here. Polite, advised what he was finding, efficient and helpful. Very good. 

Business response:

Thank you so much for your kind words, Diane. We really appreciate you taking the time out to share your experience with us. Cheers, Sterling Service Group 

Mary Anne D.'s profile image
Mary Anne D. 
4 years ago

I love working with Sterling. They are always responsive and help resolve the problem since we first got our Wolf Range. 

Business response:

Hi, Mary Anne. We appreciate the kind words and are glad we could provide you with a positive experience! 

Susie S.'s profile image
Susie S. 
4 years ago

Your service personnel are polite extremely professional and do a great job 

Business response:

Hi, Susie. Thank you so much for leaving us a wonderful review!  

Frequently asked questions about Sterling Service Group

How is Sterling Service Group rated?

Sterling Service Group has a 4.8 star rating with 307 reviews. 

When is Sterling Service Group open?

Sterling Service Group is closed now. It will open tomorrow at 8:00 a.m.