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Stone Creek Dining Company - Greenwood
- Restaurants
- Greenwood, IN
About this business
Location details
1464 W Stones Crossing Road, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We frequently dine at stone creek. This by far was the worst experience we have had. Honestly, since moving to the new location our experiences have not been great but we know there are always some kinks that need to be worked out when opening a new location. Last Friday however, was more than just kinks being worked out. We sat for quite awhile before being greeted by our server. When she came to our table she was unpleasant and appeared to be extremely bothered by waiting on us. It took a long time to get our drinks. In fa... read more
Business response:
Thanks for the feedback, Amy. We're sorry to hear about your recent experience at Stone Creek - Greenwood. We understand that waiting can be frustrating, especially when you're looking forward to a good meal. We appreciate your patience and understanding. We're committed to improving our service and your experience. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team
Disappointed that the spicy garlic shrimp is no longer on the menu.
Business response:
Thanks for the feedback, Kimberly! We're glad to hear that you appreciated our service and found it to be excellent. We're sorry to hear that our spicy garlic shrimp no longer on the menu. We're always working to improve our menu and your feedback is invaluable in this process. We hope to have the opportunity to serve you again and provide a better dining experience. Best, Stone Creek - Greenwood Management Team.
Service was a little slow. Waitress was somewhat inattentive to refills, extras etc.
Business response:
thank you for leaving your feedback, we will be sure to address your concerns
This experience is not typical for our visits here, however, we waited at least 5 minutes after the bread was brought out to get the dipping oil and we had to flag another waiter down to get it. Had to do the same for water twice. The food is always good and the new atmosphere is great. I just think it was our wait staff that let things slip and made our experience not so good this time.
Business response:
Hello Chris, We appreciate your feedback and are sorry to hear about the wait times you experienced. We strive to provide efficient service and it sounds like we fell short during your visit. We're glad to hear that you enjoyed the atmosphere and food. Your feedback will be used to improve our service. We hope to see you again soon and provide a better experience. Best Regards, Stone Creek - Greenwood Management Team.
Table seated right next to a walk-thru aisle, near a work station & facing open blinds that prevented us from even seeing our guests across the table. Not relaxing, & very irritating. No Coke products, and no beers on tap…really
Business response:
Thanks for the review, Lisa. We're sorry to hear that your experience at Stone Creek - Greenwood didn't meet your expectations. We understand how important it is to have a comfortable dining environment and we apologize for the inconvenience caused by the table location and the blinds. We're also sorry to hear that you didn't have the opportunity to try our Coke products and beers on tap. We appreciate your feedback and will certainly take it into consideration as we strive to improve our guest experience. We hope to have th... read more
I expected a premium experience at a newly established location for a premium restaurant. Terribly disappointed from check-in to paying the check. Disorganized, inattentive staff, food was fair, but 1 loaf of bread for a table of 4. When we asked for a second, it wasn't delivered until after we were done with our meals. Water glasses went empty. Cunningham Group better fix this fast as the couple I dined with said they were NOT coming back!
Business response:
Thanks for visiting us, James. We're sorry to hear that your experience at Stone Creek - Greenwood didn't meet your expectations. We always aim to provide our guests with a top-notch dining experience, and it's clear that we fell short during your visit. We apologize for the confusion with the bread and the delay in serving your water glasses. We're grateful for your feedback as it helps us improve. We hope you'll give us another chance to impress you in the future. Best regards, Stone Creek - Greenwood Management Team
We have enjoyed dining ar Stone Creek Grill once or twice a week, but last Saturday night was big disappointment. My ribs were burnt black, there was no way you could eat them. The waitress had them redone but my meal was ruined because I had to eat my veggies or they would have been rui ed by the time I got my ribs. My husband got the bone-in pork chop, it was also burnt, dry and tough. He should have sent it back but didn't want to eat his veggies without the meat. The salad with cranberry poppyseed dressing and bread wa... read more
Business response:
Thanks for the review, Edward. We're truly sorry to hear about your recent experience at Stone Creek - Greenwood. It's disheartening to learn that your ribs were not up to our usual standards and that your meal was not delivered as expected. We also apologize for the misunderstanding regarding your veggies. We're grateful for your patience and understanding, and we're taking your feedback seriously to improve. We hope to provide a better experience in the future.
We were seated at a table in the very back by the bathrooms. My husband & I were facing the wall by a goat statue. We did not feel that we were able to experience the ambience very well. We walked around after we finished our dinner and saw some tables by fireplaces that we will request next time. The service was slow (we were there 2 hours) and it took forever for anyone to take away our dirty dishes. We loved the food. The art work they out the restaurant was odd. We will go back and see if we can have a more positive expe... read more
Took 2 hours to get food and everything. We were told we were getting a comped desert for the troubles… manager comes at end of meal to inform us she’s now taking the dessert off the bill for us for the issues lol… it should have never been on there in the first place. So they basically comped an already comped desert for issues… place is packed tighter than an allegiant airline plane.
Business response:
Thanks for the review, Branden! We're truly sorry to hear about your experience at Stone Creek - Greenwood. It's disappointing to know that you had to wait for so long for your food and that the issue with the comped dessert was not handled properly. We strive to provide our customers with the best service and it seems we fell short this time. Please know that your feedback has been taken seriously and will be used to improve our service. We hope to have the opportunity to welcome you back for a better experience. Best regar... read more
Frequently asked questions about Stone Creek Dining Company - Greenwood
How is Stone Creek Dining Company - Greenwood rated?
Stone Creek Dining Company - Greenwood has a 4.5 star rating with 12,351 reviews.
When is Stone Creek Dining Company - Greenwood open?
Stone Creek Dining Company - Greenwood is closed now. It will open at 4:00 p.m.