This profile has been claimed by the business owner or representative.
Stone Creek Dining Company - Greenwood
- Restaurants
- Greenwood, IN
About this business
Location details
1464 W Stones Crossing Road, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
I was disappointed that the meat loaf was taken off of the menu which was one of my favorites.
Business response:
Thank you for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed our service and found great value in your dining experience at Stone Creek - Greenwood. We understand that you are disappointed about the meatloaf, we appreciate your feedback and will certainly take it into consideration as we continually strive to improve our offerings. We hope to have the pleasure of serving you again soon.
The food was what we thought top notch when we made reservation but once we received our food my partner developed food poisoning the whole night vomiting and diarrhea until around 8 am. Very disappointing! Our server Megan was exceptional though.
Pork chop was nearly burnt and was very dry. Hubby had the sirloin, cooked correctly but was very chewy. Our friend had the small filet and devoured it. First time Stone Creek has disappointed us in quite awhile. Given the cost, we just expect more.
Business response:
Hey Firstvisit, We're sorry to hear that your recent visit didn't meet your expectations. We take pride in our food quality and it's disappointing to hear that the pork chop and the sirloin didn't hit the mark. We also appreciate your feedback on the filet, we're always looking for ways to improve our guests' experiences. We hope to have the opportunity to serve you better in the future. Best, The Management Team at Stone Creek - Greenwood
Our server wasn’t very good. For such a nice restaurant, it’s odd to feel like we’ve had better service at much worse restaurants. Still tipped 20% out of courtesy, but did they deserve it? No, not really. The food however stands in a league of its own.
Business response:
Hi, Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our food and found it to be of a high quality. However, we're sorry to hear that our service did not meet your expectations. We strive to provide excellent service to all of our guests and your feedback is crucial in helping us improve. We're glad that you found value in your dining experience with us and we hope to have the opportunity to serve you again soon. Best regards, Stone Creek - Greenwood Management Team
I’ve been eating at Stone Creek for 10 years and I have never been served so small a portion at any restaurant in my life. I ordered the beer battered shrimp for $17.99 (early bird special). Much to my surprise, I received 3 small shrimp. That’s $6.00 a shrimp! 3 bites. Not worth it!!!! Save your money and go to Red Lobster. Better food and value!
Business response:
Thanks for the feedback, HillG! We're sorry to hear that your recent dining experience at Stone Creek - Greenwood didn't meet your expectations, particularly with the portion size and the value of our dishes. We take your comments seriously and will use them to improve. We're glad you've enjoyed other aspects of our restaurant and hope to see you again soon. Best regards, Stone Creek - Greenwood Management Team
It was a Sunday evening. Hardly anyone in the place and it was the longest dinner ever. I am 9 months pregnant and we just wanted a nice easy dinner. Our service was terrible and yes we understand they could have been short staffed or busy for other reasons but there was only 2 of us and we didn’t ask for much. We sat there for 25 minutes before we got drink orders or bread. And then an another hour for 2 steaks and salads. We love it here and come her quiet often but a quick and easy meal turned into a 2 hour dinner. Our wa... read more
Business response:
We're so sorry to hear about your recent experience and we sincerely apologize for the delay and the lack of attention you received! We understand that the situation was not ideal and we appreciate you giving us the opportunity to serve you again in the future in hopes we will be able to make up for your last one. We're continually working on improving our service standards and your feedback is invaluable in this process. We will be sure to share this review with the team!
The steak my wife ordered came with horseradish sauce even though it was ordered to be on the side. And, the replaced steak was chewy. A person came by and asked how it tasted and my wife replied, "it was tough" and his response was "But was it cooked to order?" My wife answered yes and he then walked away. Sort of rude. I sensed they were busy, since our server disappeared for a while to be the bartender. Normally, we are happy here, but this visit not so much.
Business response:
We're truly sorry to hear about your recent experience. We always aim to deliver a great experience, and we regret that we missed the mark on your visit. We also understand how important it is to feel valued and we apologize if you felt otherwise. We hope you'll give us another chance to impress you with a better experience!
Service was not up to the norm for this location.
Business response:
Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. We strive to provide excellent service to all our guests and we'll certainly take your comments into account as we continuously work to improve. We hope to have the opportunity to serve you again and provide a better experience. Our deepest apologies!
Very loud in booth area we sat at last night , hard to hear!
Frequently asked questions about Stone Creek Dining Company - Greenwood
How is Stone Creek Dining Company - Greenwood rated?
Stone Creek Dining Company - Greenwood has a 4.5 star rating with 12,351 reviews.
When is Stone Creek Dining Company - Greenwood open?
Stone Creek Dining Company - Greenwood is closed now. It will open at 4:00 p.m.