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Stoney Brook Veterinary Hospital
- Veterinarians
- Lebanon, NH
About this business
Location details
88 Riverside Dr., Lebanon, NH, 03766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
We're sorry to hear you're dissatisfied, Kayla, however we can't find any records under your name so we have no way to improve the situation or learn from it. Please call us at 603-448-4448 and our Hospital Manager will be happy to hear about your experience here.
This hospital and Dr. katie Seaman ultimately killed my cat. The "doctor" consistently ingnored my concerns and realization (before this medical professional did), that my cat was much sicker than she claimed. On several occasions she convinced me my cat was only mildly sick, even after I claimed otherwise. she didn't listen to me and would not order scans that I asked for due to it "not being the correct order of testing". I was not notified of a test that was "lost" in the mail until I called looking for results. "whoops" ... read more
Business response:
We are always so sorry to hear of the loss of any pet. This case has been extensively reviewed by multiple veterinary professionals and we do believe appropriate care was recommended in this case. It is VERY important to us to listen to our clients. Standard work-up for medical problems is to start with basic tests and treatments, then we order more extensive diagnostics or facilitate referral to specialists if symptoms continue. We ALWAYS try to discuss outcomes and costs to make sure we are all on the same page with the pe... read more
This facility grossly mishandled my cats sickness. Not only that, but made my cats last days on the planet unbearable for her. I ended up having to put my cat down due to mismanagement of her care. A particular doctor didn't listen to my concerns and kept giving me false reassurance on her health and condition. I would NOT recommend this facility.
Business response:
We are so sorry for the loss of your cat!The experience you described is not what the vast majority of our clients experience. It's possible that you posted your review on the wrong business, as we don't have any records for a Merkury Rison.
Simply put if I could give this place a 0 rating I would. They don't take you serious and they don't care at all about what happens. I lost my best friend because of there apathy.
It is sad when a dog is brought in and the owner asks for an xray and your told he doesn't need one, your dog has a stomach bug. Well you were wrong if the x-ray was done the problem would have found, but it's to late now because the dog passed away. I would not recommend this place to anyone, take your animals elsewhere if you want good treatment and care, this place is just all about the bottom dollar and not the animal or the family.
Frequently asked questions about Stoney Brook Veterinary Hospital
How is Stoney Brook Veterinary Hospital rated?
Stoney Brook Veterinary Hospital has a 4.9 star rating with 539 reviews.
When is Stoney Brook Veterinary Hospital open?
Stoney Brook Veterinary Hospital is closed now. It will open on Monday at 7:30 a.m.